Specialist, Technical Audit at IHS Towers

Description

• IHS Towers are currently recruiting for a Specialist, Technical Audit. In this role, you contribute towards optimization of network services across sites and provide support to all active equipment vendors.

Key Roles & Responsibilities

• Implement technical audit plans by carrying out inspection of all critical telecoms infrastructure equipment. Make recommendations based on audit findings to enhance and improve operations and performance.
• Contribute towards development of short-to-medium-range plans for territorial uplift and network performance.
• Ensure sites are operated and maintained to best industry standards.
• Manage 2nd-level intervention of major and/ or minor systems faults across assigned region.
• Develop, implement and maintain an efficient knowledge transfer mechanism for regional operations team.
• Produce and distribute weekly and monthly reports on all audited sites.
• Ensure continuous improvement of processes and procedures to foster efficiency and power systems optimization.
• Provide 2nd-level intervention for Field Service Engineers (FSEs) to perform at the highest level, especially in terms of delivery and meeting target deadlines.
• Contribute towards identifying training needs of FSEs.
• Contribute towards continuous search for alternative sources of power which are cost-effective and environmentally friendly.
• Perform other tasks and duties as assigned by the Manager, Technical Audit.

Experience & Qualifications Required

• Bachelor’s degree in Electrical / Electronics Engineering, Mechanical Engineering, or other related disciplines.
• Project management certification(s).
• +7 years’ experience in the telecoms environment, including experience in design, implementation and maintenance/ management of power/ cooling systems, active operations & maintenance, and vendor management.

Organizational Competencies:

• Be Bold
• Customer Focus
• Innovation
• Integrity

Functional Competencies:

• Network Performance Analysis/ Reporting
• Project Management
• Service Quality Management
• Data Analysis & Reporting
• Active Systems – Radio, Tx, etc.
• Passive Equipment Knowledge – Cooling, AC, DC, etc.
• Problem-Solving
• Workload Management
• Fault Management & Root-Cause Analysis

Behavioural Competencies:

• Collaboration & Teamwork
• Continuous Learning