Specialist, Regional Quality Audit at IHS Towers

Job Description

• As Specialist, Regional Audit, you will ensure IHS sites are built to quality standards and in line with international best practice. .

Key Roles & Responsibilities

Operations

General Duties

Functional Competencies:

• Perform Site Readiness for Installation audits across assigned region.
• Allocate sites to Field Service Engineers to achieve integrated audit of sites.
• Ensure the team’s Service Level Agreement (SLA) with Rollout is achieved through effective implementation of the region’s Site Readiness for Installation audit plan.
• Deliver timely reports on audit outcomes in line with the Operations Quality Manual and stakeholders’ expectations.
• Monitor trends in regional audit outcomes for necessary escalation and communication to the Senior Specialist, O&M Support.
• Update the regional audit records after every audit.
• Ensure smooth transfer of all audited sites to the Operations team.
• Manage and close post-audit faults in collaboration with the Rollout team and other relevant stakeholders.
• Contribute towards optimization of the function’s Opex budget through effective implementation of the approved audit plan.
• Enhance value across the entire process through continuous proactive engagement with stakeholders on improved and/ or latest audit practices.
• Perform periodic independent evaluation of the audit process with a view of driving continuous improvement.
• Conduct power system analysis with the aim of improving application.
• Continually explore creative strategies for capturing and measuring client power requirements.

Behavioural Competencies:

• Promote communication among colleagues for the benefit of information flow and to curb any problems that arise.
• Prepare and submit reports to the Senior Specialist, O&M Support.
• Manage relationships with partners/vendors.
• Perform other appropriate duties as requested by Senior Specialist, O&M Support.

Analytical Thinking

• Collaboration & Teamwork
• Stakeholder Management
• Collaboration & Teamwork
• Continous Management
• Workload Management

Qualifications

• Bachelor’s degree in Engineering or any relevant discipline.
• +5 years’ relevant work experience in the telecoms industry.