Specialist, Business Development - Africa at Association of International Certified Professional Accountants

Location: Ikoyi, Lagos
Job: Temporary
Organization: CIMA Nigeria Business Unit
Schedule: Regular

Job Summary

• Build profitable and mutually beneficial relationships with educational institutions which is a critical sector for our growth strategy in Nigeria and ensuring that this sector, contributes significantly towards our total annual revenue. 
• Contribute to implementing the Association’s customer engagement strategy in Nigeria as directed by the RVP (Regional Vice President) / AD (Associate Director).

Accountabilities and Responsibilities

Business Development (50%):

• Build and maintain relationships with key tertiary institutions by aligning their syllabus with the CIMA syllabus.
• Contribute to the actualisation of the annual revenue target for Nigeria by 40% from this sector. 
• Contribute to the actualisation of annual student’s growth targets for Nigeria by 50% from this sector. 
• Drives uptake of the Astar pathway in tertiary institutions and with graduates that fall within the target market.  
• Drive uptake of the academic pathway with academics. 
• Drive the sales of our PCGs (Promote Competency Globally) with academics in tertiary institutions.  
• Seek partnerships with Business Schools in Nigeria to sell and teach the CIMA Diploma in Performance Management in Nigeria.
• Drives uptake of the Certificate in Business Accounting and Diploma in Performance Management with school leavers. 
• Create a visible presence through face-to-face presentations at tertiary institutions.

Customer Services (25%):

• Ensure that The Association’s profile is enhanced through their interactions with all customers and potential customers by ensuring a high level of customer service is consistent. delivered through every customer interaction.  
• Provide support to customers via several multimedia channels. 
• Receive enquiries and provide information about CIMA and the CIMA qualification to prospective and existing customers.  
• Keep current with any changes that might impact the customer. 
• Conduct pre/post lapsing as well as exam encouragement campaigns.  
• Influence potential CIMA students and assist with the student acquisition targets. 
• May provide guidance and training to government program intern. 

Operations (25%):

• Ensure effective and efficient running of office operations including petty cash, payment processing and lending effective administrative support to the office. 
• Coordinates the daily reconciliations of funds received in the local bank account with regional finance and accounts receivable department. 
• Receive and manage correspondence between office and external stakeholders. 
• Plans and coordinates all branch and office events. 

Required Experience, Qualifications and Education

• Degree level / business qualification or qualified through relevant depth of experience.
• A minimum of 3 years related working experience.

Preferred Experience, Qualifications & Education:

• Experience working within a college / university, offering support to perspective students within a customer focused organisation.
• Proven experienced at B2B Account Management with a track record of success in selling intangible benefits.
• Target responsibility with demonstrable and consistent achievement in these areas.
• Experience working remotely and in virtual teams.
• Commercial experience helpful; used to operating on the phone, with a track record of success in developing customer relationships.