Spa Manager at Management FIRST

Job Description

• Spa Managers are responsible for managing the operations of spas. They manage supplies procurement, maintain records from cash deposits and cash registers as well as assist in the store opening and closing procedures. Spa Managers also oversee the hiring of employees, develop staff training programs, and organize workday schedules.

Responsibilities

• Manage day spa and provide facials, skin treatments and waxing services to clients.
• Create aggressive guest satisfaction action plan to attain 5-Star ranking.
• Manage outside appointment bookings which include traveling, security, POS systems, equipment storage & maintenance.
• Manage all building maintenance issues and facility aesthetics.
• Train all new hires on computer system, POS terminal and operational procedures.
• Maintain inventory and monitor records of all skincare, makeup and gift items.
• Be knowledgeable on the different services offer; facials, massages, hair, tanning.
• Train employees, coordinate scheduling, process payroll and provide quality customer care increasing revenue and building long-term client relationships.
• Establish budgetary controls, inventory procedures and modify pay structure to increase spa's profitability.
• Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.

Qualifications

• Candidates should possess a Bachelor's Degree with 3-5 years work experience.

Salary
N50,000 - N150,000 / Month.