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  • Posted: Jan 17, 2022
    Deadline: Jan 31, 2022
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  • Morgan Consultancy Services is a specialist education, immigration, business and investment consulting firm located in the serene environment of Lekki Phase 1 in Nigeria’s capital city of Lagos. For many years, our team of consultants, lawyers and other support staff in Nigeria and Canada have been serving individuals, families and corporations from...
    Read more about this company

     

    Social Media Team Lead

    Location: Lekki Phase 1, Lagos

    Duties and Responsibilities

    • Lead, plan and manage a team to handle all social media interactions
    • Helping customers with their service issues, providing accurate information and ensuring closure for all cases, including those escalated outside of the team.
    • Engaging customers on our social media properties (contests, content, etc) to drive +ve feedback
    • Social media monitoring around brand sentiment and reputation
    • Manage the reports necessary to show growth and performance of the team
    • Interact with customers and meet their needs.
    • Build and maintain a relationship with online personalities and influencers
    • Identify threats and opportunities in user-generated content surrounding our brand of service, defend and effectively sway online temperature and sentiment.

    Job Requirements

    • Candidates should possess a Bachelor's Degree.
    • 2 - 3 years work experience.

    Salary
    N60,000 - N80,000 Monthly.

    Method of Application

    Interested and qualified candidates should send their CV and Cover Letter to: a.tomilade@morganconsultancyservices.com using the Job Title as the subject of the mail.

    Note: Targets will be set and must be met.

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