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MAX is on a mission to fix Africa’s notorious last-mile delivery and online-retail problems by using mobile and web platforms to connect consumers, retail businesses and independent drivers in real-time. We are eliminating all logistics and technology barriers that have historically prevented retail businesses in Africa from realizing their full pot...
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Description
We are looking for a reliable and seasoned Social Media Manager who will be responsible for developing and implementing Max's social media strategy in order to increase Max's online presence among all social media platforms
The Ideal candidate will bring fresh knowledge of best practices, identify roadmap, actively manage and facilitate communications with the public and be responsible for supporting the ongoing development in the social media space for MAX.
What You’ll Do:
Creating, managing and owning the social media strategy for Max
Grow fan base from fans to customers and customers into advocates
Manage and oversee Max campaigns on all social media platforms
Build and maintain strong social media presence
Respond to all customer enquiries and ensure positive customer experiences to queries made on the social media platforms
Development of brand identity and online reputation
Data analysis of campaigns carried out to reveal the ROI on these campaigns
Growth & management of online communities to ensure appropriate decorum
Collaborate with the sales and marketing teams for efficient brand communication
Create budgets for social media campaigns
Requirements
Keep abreast of all current social media best practices and technologies
Ability to train team members and the company wide on best ways to use social media
Familiar and conversant with the social media tools
Should possess excellent communication both written and oral
Great organizational skills
Efficiency and top notch creativity
Ability to communicate with all calibers of individuals
Brilliant presentation skills
Ability to prioritize and manage multiple projects
Profound attention to details and critical thinker
Be a sturdy leader and great team player
Ability to work under pressure and with minimal supervision
Content management, development and publishing
Possess in depth knowledge of all social media platforms
Familiarity with regulations around the use of the platforms
Proficient use of computer skills
General knowledge on the use of SEOs
Working knowledge of the blogging ecosystem
Proven ability to build social media communities.
Minimum of 2 years work experience
Bachelors in Marketing, Journalism, Public Relations, Business or any other related fields
Benefits
Competitive salary
Health Insurance
Conducive work enivronment
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