Social Media Intern at SENCE Nigeria

Key Responsibilities
Community Engagement:

• Respond to comments, messages, and inquiries across social media platforms in a timely and professional manner
• Engage with followers, customers, and online communities to build strong relationships
• Monitor conversations, mentions, and brand tags
• Escalate customer complaints or sensitive issues to the appropriate team

Social Media Support:

• Assist in scheduling and posting content across platforms (Instagram, TikTok, LinkedIn, etc.)
• Support the development of captions and basic content ideas
• Help maintain the content calendar to ensure consistency.

Content & Trend Support:

• Identify social media trends and suggest relevant content ideas
• Source user-generated content (UGC) and support content curation
• Assist during content shoots, events, or campaigns when required.

Analytics & Reporting:

• Track basic engagement metrics (likes, comments, shares, DMs)
• Assist in preparing simple social media performance reports
• Provide insights on audience behavior and engagement trends.

Administrative Support:

• Support the team with day-to-day social media tasks
• Maintain organized records of content, responses, and interactions
• Assist with any other marketing-related tasks as assigned.

Requirements

• Recent graduate or currently pursuing a degree in Marketing, Communications, or related fields
• Strong interest in social media and digital marketing
• Good written and verbal communication skills
• Familiarity with social media platforms (Instagram, TikTok, LinkedIn, etc.)
• Basic knowledge of content creation tools (e.g., Canva, CapCut) is an advantage
• Creative, proactive, and eager to learn.