Site Reliability Engineer (Switching) at Interswitch

Job Purpose

• Carry out Setups and Deployments on the Core Switching Platforms. Support the Core Switching Platforms and ensure their optimal performance.

Responsibilities
Deployment of Switching Applications:

• Carry out Deployments on the Transaction Switching Applications (Postilion, Powercard etc).

Automation:

• Implement Automations of Activities that are involved in the management of the Switching Applications.

Environment Management:

• Ensure 24x7 Availability of all Switching Applications.
• Carry out Capacity planning to ensure Applications are always available to meet increasing demands
• Create visibility into site health and key performance indicators of the Switching Systems
• Ensure up-to date patching and full compliance to security standards of the Switching Systems.
• Ensure up-to date documentation on the Switching Applications as well as changes made.

Troubleshooting:

• Troubleshoot reported issues, and proactively identify areas in need of optimization
• Working with technical support engineers to resolve critical incidents.
• Create and update clear troubleshooting guides for the Switching Applications.

Fulfilment:

• Implement Requests relevant to the operation and enhancement of the Core Switching Applications.

Requirements
Academic Qualification(s):

• Good first degree in Computer Science / Computer Engineering or other related fields.

Professional Qualification(s):

• Service Management Certifications (e.g. ITIL) is an advantage

Experience (Number of relevant years):

• Minimum of (1) year relevant experience.