Showroom Officer at Pragmatic Technologies

Location: Alaba, Lagos

Tasks and Responsibilities

• Ensure showroom targets are achieved.
• Assist in stock management and ordering; reassess stock monthly/ ensure customer orders are met as soon as possible.
• Assist in systems review on an ongoing basis to improve efficiency and service levels.
• Provide information on business opportunities and threats; including competition.
• Build long-term relationships that build loyalty and trust with key customers
• Ensure daily banking is reconciled and banked accurately.
• Ensure reports are sent in daily/ as at when due
• Ensure the Showroom and all displays are neat and tidy at all times.
• Developing and sustaining long-lasting relationships with customers.
• Calling potential customers to explain company products and encourage purchases.
• Answering customers' questions and escalating complex issues to the relevant departments as needed.
• Developing in-depth knowledge of company products.
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Any other tasks as assigned from time to time.

Requirements

• Candidates should possess an HND / OND qualification.
• 1 - 3 years work experience.

Skills:

• Proven sales experience.
• Proven track record of achieving sales targets.
• Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Effective communication skills.
• Exceptional customer service skills.