Short Term Staff (STS) - Unit and Team Assistant at African Development Bank - AfDB

Position Number: 50094727 / 50094185
Location: Abidjan, Cote d'Ivoire
Position Grade: GS 5/6

The Complex

• The Vice-Presidency, Corporate Services and Human Resources (CHVP) ensures the delivery of efficient, people-centered, client-oriented, corporate services to ensure overall institutional effectiveness in all aspects of the Bank’s corporate services.
• The complex leads efforts to digitalize and transform the Bank into a knowledge-driven workforce, promote human resources policies that enhance talent, drive a performance -driven culture, and ensure the competitiveness of the Bank as the employer of choice.
• The complex ensures that all Human Resources and Corporate Services are re-aligned to drive greater corporate performance and execution of the Bank's strategic vision and priorities.
• The complex is responsible for providing leadership in the formulation and implementation of Bank’s strategies on people, IT, General services and institutional procurements, Language Services, business continuity and health and safety strategies.

The Hiring Department / Division

• The Cyber Risk is a new Unit within the Bank, to providing expertise and assistance to ensure the Bank’s infrastructure and information assets are appropriately protected.
• The Cyber Risk Unit is responsible for safeguarding of all bank’s Information Communication Technology (ICT) assets across all platforms, locations, and stakeholders.
• The Cyber Risk Unit is part of Bank’s ICT lifecycle management to provide secure ICT solutions to the Bank.
• The Unit leads and provide cyber security technology solutions at the Bank, such activities include but are not limited to Security Operation Center (SOC), Cyber Incident Response, Threat Intelligence, Zero-day attack and defence, cloud security, mobile security, data security and application security.
• The Cyber Risk Unit also focuses on developing and driving information risk strategies, policies/standards, ensuring the effectiveness solutions, ensuring appropriate risk policies and procedures such as user log-on and authentication rules, security breach, escalation procedures, and security assessment procedures.
• The Unit also enforces information security policies and procedures, monitor data security profiles on all platforms and investigate risk scenarios.

The Position

• The position of STS Unit/Team Assistant  falls under the General Services category and provides administrative support for the smooth running of the Team, ensuring that the Unit/ Team Leader is freed from all tasks which could otherwise impede the efficient discharge of higher duties and responsibilities.
• Each Team has its unique functions, but the STS Unit/Team Assistant works uniformly irrespective of the Team to assure hitch-free operations within the Unit/Team under the respective Team Leader.
• Accordingly, the Unit/Team Assistant’s job facilitates and contributes to the success of the Unit/Team Leader in performing their jobs effectively in furtherance of the Bank’s strategy for the achievement of the High 5’s.

Key Functions

• Under the General guidance and overall supervision of the Unit/Team Leader, the Unit/Team Assistant will perform the following:

Workflow Management:

• Undertake transactional tasks and processes that support the smooth running of the work of the Unit/Team;
• Provide support and follow up on routine administrative correspondence and processes;
• Undertake correspondence and tasks in accordance with the Bank’s accepted formats and check on probable typographical errors, presentation, completeness and procedural accuracy of all documents submitted to the Unit/Team Leader for clearance, approval and/or signature;
• Review and prioritize important correspondence and tasks for execution;
• Follow-up and ensure tasks are completed for dispatch and within given deadlines.

Communication and Liaison:

• Receive visitors and telephone calls with tact and discretion, and act according to the nature and urgency of each, including redirecting to the concerned unit/team members or action parties as appropriate;
• Facilitate the arrangements for meetings with respect to their timings and booking of venue;
• Provide support to the Unit Head/CISO for appointments with official visitors and/or staff members;
• Follow-up on work deadlines for routine and assigned tasks;
• Schedule meetings for the Unit/Team Leader, according to schedules and Agenda for the week;
• Arrange time and venue for meetings, and provide support required for their success;
• Write meeting reports/minutes.

Record Keeping and Documentation:

• Maintain a filing system in both hard and soft copies to meet the needs of the Unit Head/Team;
• Keep a weekly calendar of activities showing all meetings to be attended by the Unit/Team Leader as well as by other staff members, including all external visitors to the Unit/Team;
• Obtain briefing and background materials for meetings, seminars, workshops, etc. to be attended by the team's staff, checking their availability and ensuring they have the appropriate briefing files and documents;
• Maintain contact address / mailing directory of partners working with the Unit/Team.

Office Administration:

• Make travel arrangements for the Unit Head/Team members including tickets, hotel reservation, etc.;
• Support the preparation of presentations as required;
• Photocopy and send electronic communication when the need arises;
• Undertake any other related tasks as assigned by the Unit/ Team Leadership.

Procurement Duties:

• Assist in carrying out the function of procurement duties;
• Process Purchase Requisitions assigned to the Functional Group related to procurement of goods, services and works;
• Receive and review requisitions for clarity, adequacy of specifications, completeness, obtain additional information and liaise with the User Team and, confirm that the budget exist for the requisition.

Budget:

• Manage the budget assigned to the Unit/Team;
• Assist management in issues concerning resources such as the administrative budget; monitor and review expenses and bring issues to the attention of management;
• Participate in the preparation of the annual and mid-year budget review by inputting data in SAP system and the monitoring thereof.

Competencies (Skills, Experience and Knowledge)

• Hold at least a Bachelor’s Degree in Business Management, Commerce, Business Administration, Communication, Cyber Security or related discipline
• Training in Secretarial Studies and/or Administration and Office Management is advantageous
• Have a minimum of four (4) years of relevant and practical experience in administrative and secretarial roles, in similar offices of international Organizations, Development Banks or similar institutions
• Having private sector experience will be an added advantage. Background in IT Risk Management, Supply Chain Risk Management (SCRM), IT General Controls Environment is preferred
• Good knowledge of administration and office support services, including systems and procedures
• Able to work under pressure and to prioritize in the dynamic setting of an international and multicultural setting
• Handling internal and external requests efficiently
• Ability to work and cooperate with others from diverse background;
• Ability to manage simultaneous and shifting demands, priorities and tight deadlines
• Proficiency in the use of standard equipment (computer, fax, scanner, photocopier, telephone etc.)
• Demonstrable commitment to delivering excellent customer service focused reception and administration service
• Good writing skills
• Communication
• Problem Solving
• Client Orientation
• Team working
• Operational effectiveness
• Innovation and Creativity
• Integrity and confidentiality
• Good written and oral skills in French or English with a good working knowledge of the other language,
• Competence in the use of Bank standard software (Word, Excel, PowerPoint and Access). Knowledge of SAP is an added advantage.