Short-Let Apartment Manager at Work Dey HR Services

Job Description

• We are looking for a reliable and detail-oriented House Manager to ensure our guests have a memorable and comfortable stay. 
• The successful candidate will be responsible for managing the apartment, handling guest communications, and ensuring the property is always clean and well-maintained.

Responsibilities

• Manage the apartment's calendar, ensuring accurate bookings and availability
• Communicate with guests, responding to inquiries, and providing excellent customer service
• Oversee the cleaning and maintenance of the apartment, ensuring it meets high standards
• Manage and coordinate with cleaning staff, maintenance personnel, and other service providers
• Handle guest complaints and resolve issues promptly
• Maintain accurate records of guest stays, payments, and any issues that may arise
• Ensure compliance with company policies and procedures
• Perform other duties as required

Requirements

• 3+ years of experience in hospitality, property management, or a related field
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Basic computer skills, including proficiency in Microsoft Office and Google Suite
• Familiarity with short-let apartment management software (desirable)
• B.Sc degree in hospitality or a related field (desirable)
• Accommodation will be provided.