Shop Operations (Customer Care Service Executive) at Spectranet

What You’ll Do

• Be the first point of contact for customers, handling queries, requests, and concerns.
• Manage shop cash and stock operations with accuracy and integrity.
• Maintain cordial customer relations and deliver excellent service standards.
• Ensure smooth day-to-day shop operations, reporting, and issue resolution.
• Motivate colleagues and promote a customer-first culture.

What We’re Looking For

• Graduate / Post Graduate with 1–2 years’ experience in customer service or shop operations.
• Experience in cash and stock management.
• Strong communication and problem-solving skills.
• Proficiency in Microsoft Excel (mandatory).
• Energetic, assertive, customer-focused, and a proven team player.