Shop Floor Assistant at Robeck Locks Ltd

Job Summary

• We are looking for a proactive and customer-focused Shop Floor Assistant to support daily retail operations in our furniture hardware stores.
• The role involves assisting customers, maintaining product displays, and ensuring a smooth and efficient shopping experience.

Key Responsibilities

• Attend to customers and provide product information and recommendations
• Assist customers in locating items within the store
• Maintain neat, organized, and well-stocked shelves and display areas
• Support restocking of products and proper arrangement of goods
• Ensure accurate pricing and labeling of items
• Assist in handling customer inquiries and resolving basic complaints
• Work closely with sales and store teams to achieve daily sales targets
• Keep the shop floor clean, safe, and presentable at all times.

Requirements

• Minimum of SSCE / OND (ND)in any related field.
• Previous experience in retail or customer service is an advantage
• Ability to stand for long periods and assist with light lifting
• Willingness to learn and follow instructions
• Good teamwork and work ethic
• Must reside in Mushin or its environs.

Skills & Competencies:

• Strong customer service and interpersonal skills
• Good communication skills
• Friendly, approachable, and sales-oriented attitude
• Attention to detail and organization
• Ability to work in a fast-paced retail environment
• Basic numeracy and product handling skills.