Uncle Stan's Foods is a small chops company known for it's unique finger food taste all over Lagos. Our brand makes us unique.
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We are seeking a reliable and experienced Shift Supervisor to join our team at Uncle Stan´s Foods. Specializing in small chops, we pride ourselves on delivering high-quality products and exceptional service to our customers.
The ideal candidate will have a minimum of 2 years of verifiable experience in a similar role.
Responsibilities:
Oversee daily operations during assigned shifts, ensuring smooth workflow and adherence to quality standards.
Supervise and support staff members, including kitchen staff, servers, and cashier, to ensure efficient and effective performance.
Train new employees on company policies, procedures, and safety protocols.
Manage inventory levels and place orders for ingredients and supplies as needed.
Monitor food preparation processes to maintain consistency and quality of small chops.
Handle customer inquiries, feedback, and complaints in a professional and timely manner.
Ensure compliance with health and safety regulations and sanitation standards.
Perform opening and closing duties, including cash handling and reconciling sales transactions.
Coordinate with management to implement promotions, marketing strategies, and special events.
Maintain cleanliness and organization in the kitchen, dining area, and storage areas.
Requirements:
Minimum of 2 years of verifiable experience in a supervisory role, preferably in a restaurant setting.
Strong leadership and interpersonal skills, with the ability to motivate and inspire team members.
Excellent communication and customer service skills.
Knowledge of food safety regulations and sanitation practices.
Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
Flexibility to work evenings, weekends, and holidays as required.
Proficiency in basic computer skills, including POS systems and Microsoft Office applications.
High school diploma or equivalent; additional certifications in hospitality or food service management is a plus.
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