SharePoint Administrator & Analyst at Lotus Beta Analytics Limited

JOB DESCRIPTION

• Administer, manage and support client's SharePoint Online and Onprem environments.
• Ensure the operational health of the SharePoint Onprem and online environment including security, availability, performance, interoperability and reliability.
• Administer and manage client's SharePoint site collections, sites, libraries, lists and content (including pages, workflows, and items).
• Train and educate end-users on SharePoint Onprem and Online capabilities, and collaboration tools (OneDrive, Teams, Skype, Outlook, etc).
• Perform software, security and/or application upgrades and patches.
• Utilize Third-Party tools e.g. Sharegate, Quest, or Metalogix, etc for migrations and integration for SharePoint onprem and Online SharePoint Environments.
• Resolve tickets and service requests for SharePoint onpremise and Online environments in meeting the SLAs in client's ITSM system.
• Troubleshoot issues and provide customer support for end users utilizing SharePoint Online and onpremise environments.
• Build workflow forms and business process using Microsoft SharePoint Designer, forms, and Power Automate/flows.
• Good knowledge of HTML, CSS, JavaScript, jQuery, XML, Microsoft SQL Server,etc.

 COMPETENCE / REQUIREMENTS

• Bachelor’s degree in IT related field with minimum of 2 years’ experience.
• Previous experience working with or administering Office 365, SharePoint Onpremises, and Azure is required.
• Good knowledge of Power Automate/flows.
• Help desk experience and ability to provide technical and end-user support.
• Ability to work independently, multi task, reprioritize and follow up with questions, solutions or suggestions.
• Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks.
• Superb collaboration, interpersonal, and communication skills with excellent organizational and time-management skills.
• Strong analytical and problem-solving abilities.