Service Supervisor at Genesis Group Nigeria Limited

Job Description

• Assisting customer service staff in managing customer inquiries,complaints and service
• Providingleadership tonew customer service employees
• Training customer service staff
• Delegating tasks to followers in her department
• Monitoring performance of customer service staff and production staff
• Monitoring performance of customer service staff and recommend improvement activities
• Organizing work schedule
• Developing standard work procedures
• Collecting data and preparing reports
• Assisting customer service staff during evacuation and accounting.

Requirements

• Candidates should possess a Bachelor's Degree / HND qualification with 1 - 3 years work experience.
• Candidates who must reside in Enugu should apply.

Salary
N50,000 / month.