Service Incharge CEHA at Ascentech Services Limited

Department:           Service Centre                         Location:  Plant Ojota

Purpose:       To see that products produced during shifts meets required standard and quality.

Reports to:    The Technical Head.

Duties and Responsibilities:

• Over all service drive.
• Manage Customers Local & Upcountry.
• Manage Team Local & Upcountry.
• Drive the team to achieve targets.
• Support technically in case of problem solving.
• TAT (Turn Around Time) should be 90% <48 hours.
• Manpower Planning.
• Control on expenses.
• Revenue drive

Specification:

Minimum educational standard:   B. Sc/HND/ OND in Electrical Electronics or relevant discipline.

Minimum Working Experience:  9 - 10 Years’ related experience in Consumer Electrical & electronics

Required Knowledge, Skills & Attitude:

• Self-motivated and hardworking.
• Technical Know How of Product
• Team Player and team building
• Maturity in Handling customer issues & Quick decision making
• Should be ready to take quick calls and quick visits as emergency situation arises and need be.
• Must have a sense of ownership.
• Team player and high leadership skill and result oriented.
• Excellent organisation and problem solving skills.
• Ability to work with minimal supervision.
• Work according to daily production plan and positive deliverables.