Service Engineers at Sunrose Consulting

Reporting to the National Service Manager, you will sustain the existing customers and win more. You will sustain holistic maintenance approach and ensure cost effective installations and hitch free commissioning processes. In addition, you will ensure good bundling with Sales team and customer-care.

Other responsibilities

• Attend to technical issues/complaints from clients
• Job planning/execution
• Technical reports
• Load Audit/Site inspection/preparation of estimates both for Installation, Repairs and Overhauling
• Handle Branch SERVICE WARRANTY ISSUES
• Ensure prompt response time and less down time
• Instil discipline
• Monitor competitors
• Ensure quality service delivery at all times

Requirements

• Degree in a relevant Engineering course
• Exceptional technical and problem-solving skills with good reasoning ability.
• 3 years’ minimum requisite experience
• Proficiency in relevant computer applications is required.
• Good communication ability (both written and verbal)
• Attention to detail
• Proven ability to handle pressure and meet deadlines
• Great networking, prospecting and closing skills.