Service Dispatcher at Mai Shayi Coffee

Job Brief

• We are recruiting the services of an experienced, Dispatch rider for both Automobile and Motorcycle.
• Reporting to the Operations Manager, the Dispatch rider will transport deliveries safely to their destination locations on time while ensuring alignment with Mai Shayi Coffee’s broader business goals. Mai Shayi Coffee’s customer base is diverse including but not limited to retail customers; such as private individuals, corporate bodies, corporate events, restaurants, cafes, hotels, bakeries and foodservice operators.

Responsibilities

• Ride company’s motorcycle and automobile to accomplish set delivery duties
• Must observe all HSE driving related policies to ensure the consistent safety of documents and motorcycle
• Report to the Operations Manager on all matters relating to assigned motorcycle
• Responsible for updating the Drivers’ Logbook on a daily basis with the required information.
• Must ensure that assigned motorcycle documents/ particulars are updated and valid.
• Must ensure that the motorcycle is cleaned routinely or when the need arises.
• Responsible for carrying out the daily inspection on the general condition of the assigned motorcycle and company vehicle.
• Transporting and receiving invoices and documents items quickly by designated vehicle
• Record information, such as items received and delivered
• Plan and follow the most efficient routes for making deliveries
• Manage, develop and dispatch clients item effectively
• Work with Admin to draw up daily route plans
• Ensure correct product are dispatched promptly using the motorcycle
• Maintain daily and accurate collection, remittance and reconciliation of cash from clients to the Operations manager
• Ensure proper and efficient use of company tools (Motorcycles and company Phones)

Essential Requirements

• Possession of a valid drivers license
• Must be ready to start immediately
• Should be reliable and punctual
• Must have a mature working attitude
• Be friendly and Presentable
• Must have excellent road navigation knowledge of Lagos City (Mainland & Island)
• Basic sales skills
• Interpersonal skills
• Negotiation and influencing skills
• Merchandising skills
• Willingness to work flexible schedule
• This role’s hours will be from Monday – Saturday with occasional extended hours based on business needs.