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  • Posted: Oct 22, 2021
    Deadline: Nov 15, 2021
  • We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximisation. Our focus is on cr...
    Read more about this company


    Service Delivery Coordinator

    Our Client, a reputable INTERNET SOLUTIONS PROVIDER is looking to fill the role of a Service Delivery Coordinator.


    • Update, Monitor and Input Presales tracker sheet for all Installation, survey, Trial/POC and activation requests.
    • Daily & Monthly report on presales tracker sheet.
    • Process account activations for newly installed links for both new and existing clients 
    • Liaise with all stakeholder and ensure contracts are signed, submitted & documented for all client
    • Weekly handover reporting of newly installed accounts for Cooperate account, partners, resellers and dealers to Account Management.
    • Weekly reporting of new accounts that were recently activated to account department.
    • Ensuring the sales team are regularly updated with reports on the status of their Survey / Installation
    • To handle and process service request from sales person/reseller and communicate relevant information to the sales person/reseller
    • Maintain a good filing system for all signed contracts
    • All other duties as assigned by the Supervisor


    • Minimum of BSC/HND in a related field
    • Minimum of 5 year’s experience as a service delivery coordinator in an internet solution provider (ISP) firm
    • Excellent knowledge & hands on use of Microsoft Excel
    • Well organized & pays attention to detail
    • Excellent verbal & written communication skills
    • Ability to analyze & interpret data
    • Basic Knowledge of wired & wireless technology, LAN, WLAN infrastructure

    Qualified CVS should be sent to [email protected]

    Method of Application

    This job has expired. Application is no longer allowed

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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