Guangzhou Automobile Group Co., Ltd (GAC MOTOR) is a Chinese automobile maker headquartered in Guangzhou in China. GAC MOTOR represents insisting on pursuing scientific development, enhancing the core competition, and achieving the sustainable development.
Since its establishment, the Trumpchi has been technologically on par with other global brands and d...
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Attend to customers questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up;
Provide accurate or diagnostic information to Service Technician after receipt of vehicles from customers;
Provide customers with quality information and advice on warranty protections, potential cost; savings and the advantages of trading in versus fixing their car;
Manage and oversee the dealership’s workflow and schedule;
Advise them about service changes or car pick-up times;
Maintain positive and good customer relationships to ensure repeat business;
What you should have
Background study in Mechanical Engineering;
2-5 years proven work experience as a Service Advisor or similar role;
A strong understanding of automotive technology and the automotive industry;
Proficiency with industry-specific software and mechanical tools;
Excellent customer service, interpersonal and communication expertise;
Strong organizational, decision-making and problem-solving skills;
Relevant training and/or certifications as a Service Advisor is added advantage;
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