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  • Posted: Nov 11, 2021
    Deadline: Dec 19, 2021
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  • Founded 2020 in Lagos Nigeria, Book24.ng, the official website for Book24 Integrated Services Limited (RC - 1781838) is a start-up digital travel and event management company. Book24.ng's mission is to make it easier for everyone to experience the best of Nigeria.
    Read more about this company

     

    Senior Travel Agent

    Job Summary:

    Book24.ng, a leading Online Travel Agency is looking for a Senior Travel Agent to join their dynamic team. As a Senior Travel Agent, you will communicate using various mediums such as on the phone, email and face-to-face therefore the quality of your customer service is crucial to providing a VIP experience to all customers.

    Job Description:

    • Make professional and accurate travel arrangements for our clients including air and ground transportation reservations.
    • •Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
    • Contribute to revenue growth and profit margin of the organization.
    • Maintaining statistical and financial records.
    • Recruiting, training and supervising staff
    • Helping passengers and customers with all travel related inquiries including but not limited to changes or cancellations; and promoting special offers
    • •Using GDS and website reservations systems to check availability.
    • Create tailor made holidays to the world's best Hotels & Resorts.
    • Provide advice about visas or passports
    • Follow up on Enquiries and Convert it to Sales.
    • Keep Informed of Business Changes that affect the Ticketing Area.
    • Sell travel products like holidays and insurance and provide detailed advice on routes and destination excursions.
    • Work with impressive attention to detail.
    • Work under pressure and meet agreed timelines whilst managing multiple high end clients.
    • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by the company
    • Build and maintain cordial relationships with all clients; meet and strive to exceed quality and productivity goal.
    • Preparing promotional materials and display including airline promotions to clients.

    Requirements:

    • Minimum of 3 years working experience in a leading Travel Agency or Airline in similar capacity.
    • Minimum of a B.Sc / HND qualification.
    • IATA certificate and experience on Fares and Ticketing.
    • Proficiency in the use of any two of the 3 GDS (Sabre, Galileo and Amadeus)
    • Strong Analytical skills
    • Desired Courses: Marketing, Business Administration, Aviation, Transport Management.
    • Certification in Travel and Tourism is a plus
    • Excellent written and verbal communication skills.
    • A positive attitude and a growth mindset.
    • Must be out-of-the-box thinker.
    • Online Sales Experience

    • Preferred candidate must reside on the Island.

    Method of Application

    Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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