Senior Technical Officer - HSS & CQI at Excellence Community Education Welfare Scheme Ltd/Gte (ECEWS)

Job Description

• The successful person will provide support to the Associate Director - HSS & CQI in the implementation and monitoring of health systems strengthening activities.
• S/He will support the Associate Director - HSS & CQI in site coordination, supervision, mentorship, and institutional capacity building.
• S/He will provide support in preparations for meetings, writing reports and concept notes; will liaise with clients and relevant stakeholders at the State and facility levels on health systems strengthening related activities.
• Translating the project-supported package of service delivery interventions into service-level standards or operating procedures consistent with national guidelines and policies
• Review, analysis and assessment of service delivery data and reports for compliance with set quality standards
• Provision of direct technical assistance and mentoring to quality teams and service delivery providers offering service interventions using evidence from analyzed service delivery data
• Identification of quality areas in need of performance improvement and supporting the implementation of the models for change
• On-site visits to support data abstraction and analysis to selected supported facilities to provide ongoing technical assistance.
• Review of monthly/quarterly reports from supported health facilities and sites and providing immediate technical guidance and recommendations related to tracked indicators and outcomes.
• Mentoring facility and State CQI teams to build local capacity for CQI implementation and analysis and interpretation of results of implemented actions.
• Assisting the facility CQI teams to abstract data after every improvement cycle to analyze the findings and recommend subsequent measures necessary to achieve set objectives.
• Participating in the dissemination of results to the facility management and quality teams and facilitating the facility-wide adoption of CQI practices across key service delivery interventions.
• Recommend and support the skills and knowledge update training to service providers in conjunction with the outreach mentorship and supervision teams.
• Any other duties as assigned. 

Minimum Recruitment Standard

• Must possess a Degree in Public Health, Medicine, or related discipline.
• Must have a minimum of six (6) years’ post-qualification experience in health systems strengthening, health financing, or human resource for health management.
• At least 6 years of clinical current hands-on experience of providing integrated HIV/AIDS services to diverse patients in a large program-linked facility or very busy clinical practice.
• Completed training in Quality Improvement models and participated in quality improvement projects for clinical interventions.
• Advanced written and verbal communication skills.
• Advanced knowledge of and experience using MS office packages including Word, PowerPoint, Excel, and Outlook among others.
• High level of integrity and interpersonal skills 
• Must possess high-level relationship management/ advocacy skills. 
• Must possess good report writing, presentation, data analytics and interpretation skills.
• Ability to meet deadlines, be self-motivated and function optimally with minimal supervision.
• Demonstrated creativity and innovativeness in adapting to challenging work environments.
• Possess high-level systems and process improvement skills, strategic thinker with the ability to apply root cause analysis in problem solving.
• Constructive and productive team player with good communication skills.
• Ready to travel frequently to undertake field visits, accompany field teams and possess the ability to communicate well in diverse cultural settings.