Senior Sales Officer (Bulk Sales) at Distritech Distribution Limited

Job Purpose

• To drive sales growth by managing and expanding bulk supply channels for mobile phones, smartphones, laptops, phone accessories, and power technology products.
• The role involves building strong relationships with bulk buyers, distributors, and partners while ensuring efficient order processing, delivery, and post-sales support.

Key Responsibilities
Sales Strategy and Execution:

• Develop and execute sales strategies to achieve bulk supply sales targets for the assigned product categories.
• Identify and pursue new business opportunities in bulk sales across mobile phones, laptops, accessories, and power technology.

Client Relationship Management:

• Build and maintain strong relationships with key clients, distributors, and partners in the bulk sales segment.
• Regularly meet with existing clients to understand their needs and address concerns to ensure long-term partnerships.

Market Research and Analysis:

• Monitor market trends, competitor activities, and customer preferences to adjust strategies and recommend new product offerings.
• Analyze sales data to identify opportunities for growth and areas needing improvement.

Order Management and Logistics Coordination:

• Oversee the end-to-end bulk sales process, from order placement to delivery.
• Coordinate with logistics and warehouse teams to ensure timely delivery of bulk orders.

Reporting and Documentation:

• Prepare and present weekly, monthly, and quarterly sales reports to the Sales Manager or Head of Sales.
• Ensure accurate documentation of bulk sales transactions and agreements.

Team Collaboration:

• Collaborate with marketing, finance, and operations teams to develop promotional campaigns and optimize sales processes.
• Provide insights and training to junior sales staff about trends in bulk supplies.

Compliance and Ethics:

• Ensure adherence to company policies, pricing guidelines, and ethical standards in all sales activities.

Key Performance Indicators (KPIs)
Sales Performance:

• Achieve monthly, quarterly, and annual sales targets for bulk supplies across all product categories.
• Increase bulk sales revenue by a predefined percentage year-over-year.

Client Retention and Acquisition:

• Maintain a client retention rate of at least 85%.
• Acquire a minimum number of new bulk clients each quarter.

Order Fulfillment:

• Ensure 95% on-time delivery rate for bulk orders.
• Maintain order accuracy and reduce errors to less than 2% of total orders processed.

Market Penetration:

• Expand into at least two new geographic markets or sectors annually.
• Introduce and sell at least one new product line to bulk buyers each quarter.

Profitability:

• Maintain a minimum gross margin percentage on bulk sales as defined by the company.
• Reduce operational costs associated with bulk sales transactions.

Customer Satisfaction:

• Achieve an average customer satisfaction score of 90% or higher in surveys and feedback for bulk sales clients.

Reporting and Analytics:

• Submit timely and accurate sales reports, with no more than 1% deviation in reported vs. actual figures.

Skills and Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• Minimum 5-7 years of experience in bulk sales, preferably in mobile phones, laptops, accessories, or power technology.

Skills:

• Strong negotiation and communication skills.
• Proven ability to develop and implement sales strategies.
• Proficiency in using CRM software and MS Office Suite.
• Analytical skills for sales forecasting and market analysis.

Personal Attributes:

• Results-driven and self-motivated.
• Ability to work under pressure and meet deadlines.
• Team-oriented with a collaborative mindset.