Senior Program Assistant (WASH HP and RCCE) at International Organization for Migration - IOM

SVN No.: SVN2023.17

Context

• Since the establishment of the IOM Water, Sanitation, and Hygiene (WASH) program in northeast Nigeria as a standalone program in January 2018, more than 770,000 people have been assisted across Borno and Adamawa states.
• IOM’s WASH activities and services have been ensuring access to safe water facilities and adequate services through drilling boreholes, installation, construction, care, maintenance, and rehabilitation of water systems; and providing dignified, safe, clean, and functional sanitation facilities by the construction, care, operation, and maintenance of sanitation facilities.
• Additionally, the Program improved hygiene practices at the community level, including WASH-related disease prevention, by the establishment, training, and equipment of community-based WASH committees.
• IOM’s hygiene promotion and risk communication and community engagement component have been critical to the sustenance of its projects. IOM continues to engage with its partners and affected populations using an innovative and community-led approach in camps, camp-like settings, host communities, and institutions.
• These are implemented using multiple context specific IEC and RCCE materials developed by the WASH team and translated into different languages targeting a broad spectrum of individuals affected by the crisis.
• IOM’s Hygiene promotion and RCCE strategy also supports and promotes the WASH sector and Government’s hygiene promotion strategy.
• Working under the overall supervision of the Head of Sub Office/Emergency coordinator and direct supervision of the Program Manager (WASH) the SM will be responsible for carrying out project functions under IOM’s regulations, rules, and procedures.
• Under the overall supervision of the Senior Field Coordinator and direct supervision of the Programme Manager (WASH), the successful candidate will contribute to the implementation, strategy development, and monitoring of WASH Risk Communication and Community Engagement and Hygiene-related activities.

Core Functions / Responsibilities

• Provide technical inputs for developing an overall behavior change strategy for integrating RCCE and hygiene promotion activities. IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.
• Applications are welcome from first- and second-tier candidates, particularly qualified female candidates.
• Implement specific results-oriented interventions based on the approved overall strategy. Interventions may include, but are not limited to, awareness-raising events, communication and messaging, and training of staff and volunteers on good wash and public health practices.
• Support the resource mobilization efforts by implementing RCCE campaigns, organizing capacity-building activities, and coordinating interventions with local authorities, other local humanitarian actors, and community leaders.
• Supervision and control areas /aspects:
  • Supervise WASH and hygiene promotion operations in the field, including assisting with field-level coordination of mobilization activities such as hygiene kit distributions, RCCE campaigns, and community promotion activities related to WASH.
  • Supervise relevant staff, Hygiene Promoters, Community Mobilizers, and Outreach Workers. Coordinate periodic training for staff to facilitate the quality of messages and complete coverage of the population.
  • In coordination with the Procurement and Logistics Unit (PLU), assist in procuring culturally and linguistically appropriate Information, Education, and Communication (IEC) materials like hygiene kits and others.
• Monitoring and Evaluation:
  • Assist in monitoring activities and analyze the intervention's progress to help increase the effectiveness of hygiene interventions for better public health outcomes.
  • Participate in field assessments in IOM areas of work on an as-needed basis. This should include recommending specific actions for improvement.
• Coordination:
  • Coordinate with local actors and facilitate the integration of critical messages to prevent water-related diseases and genderbased violence (GBV).
  • Maintain working relationships with other clusters or agencies, where appropriate, to help raise awareness of the importance of good hygiene practices for public health.
  • Facilitate cross-cutting matters into the WASH programming such as GBV, Accountability to Affected Populations (AAP), Environment, and other cross-cutting issues of relevance.
• Perform such other duties as may be assigned.

Required Qualifications and Experience
Education:

• University Degree in Public Health, Anthropology, Sociology or a related field from an accredited academic institution with four years of relevant professional experience.
• Master’s Degree in the above fields will be an advantage.
• Experience in community mobilization, preferably in humanitarian crises and support of emergency responses with four years of professional experience
• Experience working with different international organizations specialized in humanitarian assistance (e.g., UN agencies, INGOs, IOs, and Donors); • Proven experience implementing interventions that include methodologies to address behavior change to promote hygiene; and,
• Experience in implementing KAP surveys, PDM, and WASH evaluations.

Skills:

• Excellent Monitoring and Evaluation (M&E) Skills; Managerial Skills; Organizational Skills
• Ability to work with limited supervision;
• Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives
• Languages: Fluency in English and working knowledge of the local languages

Competencies:
The incumbent is expected to demonstrate the following values and competencies:

Values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies - Behavioural indicators – Choose a level:

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies - Behavioural indicators - Choose a level:

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision.
• Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.