Senior Operations Officer at Street Child

About The Job

• The successful candidate will play a pivotal role in ensuring the effective, strategic management of project resources and responsible for overseeing procurement, logistics and administrative functions for Street Child of Nigeria.

Key Responsibilities
Procurement

• Collaborate with project managers and program teams to understand procurement needs for upcoming projects
• Develop procurement plans, outlining the required goods and services, delivery timelines, and budget considerations
• Identify potential suppliers, conduct market research, and maintain a comprehensive vendor database
• Manage the bidding process, evaluate proposals, and negotiate contracts to secure favorable terms and conditions
• Ensure adherence to donor requirements, local laws, and organizational procurement policies
• Maintain accurate and up-to-date procurement documentation
• Work closely with finance and project teams to align procurement activities with project budgets
• Monitor and control procurement-related expenditures, identifying cost-saving opportunities without compromising quality
• Establish and implement quality control measures for procured goods and services to meet organizational standards
• Conduct inspections and coordinate with relevant stakeholders to resolve any quality issues
• Identify and assess risks associated with procurement activities and develop mitigation strategies
• Stay informed about changes in regulations or market conditions that may impact procurement processes
• Foster effective communication and collaboration with project teams, ensuring a clear understanding of procurement needs
• Prepare regular reports on procurement activities, including status updates, challenges, and key performance indicators
• Support the organization in generating reports required by donors or regulatory authorities
• Promote ethical sourcing practices and sustainable procurement principles
• Consider environmental and social factors in procurement decisions whenever applicable

Logistics

• Collaborate with program teams to forecast and plan for project-related logistics, ensuring the availability of necessary resources
• Coordinate internal and external events, workshops, and meetings as needed
• Manage logistical arrangements for events, including venue booking and catering
• Manage the inventory of project supplies and equipment, optimizing stock levels to prevent shortages or excesses
• Coordinate the transportation of goods and materials to project sites, ensuring timely delivery and adherence to project timelines
• Liaise with transportation providers and ensure compliance with relevant regulations and safety standards
• Maintain an accurate and up-to-date record of project assets, including equipment, vehicles, and other resources
• Implement asset tracking systems to monitor usage, maintenance, and depreciation
• Oversee the logistical aspects of setting up temporary project offices and facilities as needed
• Ensure that project sites have the necessary infrastructure and utilities for efficient operations
• Act as a focal point for communication between program teams, suppliers, and other stakeholders regarding logistics-related matters
• Coordinate with external partners and vendors to ensure seamless logistical support for project activities
• Ensure compliance with local laws and regulations related to logistics, transportation, and distribution
• Maintain accurate and complete documentation of all logistics-related transactions and activities
• Contribute to the development and implementation of emergency preparedness plans, including logistics support for disaster response activities

Operations

• Oversee day-to-day administrative functions, including office management, facilities, and support services
• Ensure compliance with organizational policies, procedures, and legal requirements
• Coordinate repairs and maintenance of office assets, equipment, office facilities, including plumbing, electrical, and structural repairs
• Liaise with external service providers to ensure timely and cost-effective maintenance solutions
• Monitor and manage utilities such as electricity, water, and internet services to ensure uninterrupted office operations
• Negotiate and coordinate service agreements with utility providers
• Collaborate with security advisor to ensure the safety and security of the office premises
• Implement and monitor security protocols to safeguard staff and assets

Strategic Planning and Capacity Development

• Develop and implement a comprehensive procurement plan aligned with organizational goals
• Provide leadership in negotiating complex contracts, leveraging relationships with suppliers, and identifying cost-saving opportunities
• Develop and implement training programs to enhance the capacity of staff for both Street Child and Implementing Partners in procurement, administration, and logistics
• Mentor and guide team members for continuous improvement and professional development
• Collaborate with Operations Manager to align departmental strategies with the overall mission of the organization
• Conduct risk assessments and implement strategies to mitigate risks associated with procurement, administration, and logistics
• Develop and update policies and procedures related to procurement, administration, and logistics
• Ensure that policies are in line with best practices and compliant with donor regulations
• Establish key performance indicators (KPIs) for procurement, administration, and logistics functions
• Monitor performance against established KPIs and implement improvements as necessary
• Build and maintain strong relationships with external stakeholders, including suppliers, service providers, and relevant government agencies
• Represent the organization in clusters, strategic forums and partnerships related to procurement and logistics
• Identify and implement innovative technologies to streamline procurement, administration, and logistics processes

Other Tasks:

• Perform any other duties assigned by the supervisor and Senior Management to ensure office efficiency

Requirements

• Nigerian nationals only
• Minimum of BSc/ BA in Administration, Business Management, Supply Chain, Economics or a related field
• Masters Degree preferred
• Completed Youth Service
• Additional professional certificates from CIPS or similar other professional awarding body in procurement, logistics, or administration are advantageous
• Requires at least 5 years of pertinent professional experience within the Operations unit of a reputed international organization, preferably on donor-funded projects
• Requires a minimum of 3 years of relevant professional experience in senior-level positions, specifically in procurement, logistics, and administration within International Organizations
• Must possess prior work experience in Borno, Adamawa, and Yobe states within the last 5 years
• We strongly encourage female candidates and candidates from BAY states to apply

Core values

• Commitment to Street Child's mission, vision, and values
• We value high integrity, honesty, confidentiality and willingness to work in a flexible, dynamic, and challenging environment
• Acceptance of diversity and inclusion as core principles

Required Skills

• Excellent Communication Skills: Fluent in English; strong verbal and written communication abilities
• Organizational Skills: Ability to manage multiple tasks and priorities efficiently
• Proficiency in Microsoft Office Suite: Including Word, Excel, and PowerPoint
• Team Player: Ability to work collaboratively within a team environment and Strong leadership to guide and motivate the team
• Ability to think big-picture and contribute to the organization's overall goals
• In-depth knowledge of procurement processes and contract negotiation
• Expertise in managing transportation, distribution, and inventory
• Skill in creating and updating organization policies
• Ability to set and track performance goals
• Strong relationship-building skills with external partners
• Awareness of new trends and ability to implement technology solutions
• Clear and effective communication with diverse stakeholders
• Strong problem-solving abilities using data
• Flexibility to handle changing circumstances in donor-funded projects
• Excellent organization with attention to detail