Senior Network Engineer at InfoHob

Job Description

• The Senior Network Engineer will be responsible for installing, maintaining and supporting IP communication networks.
• Your goals would include the smooth operation of communication networks in order to provide maximum performance and availability for devices and individual users (staff, clients, customers, suppliers so on.).
• This role would require a solid understanding of networking and routing protocols and the ability to troubleshoot complex issues, while securing the network.

Duties and responsibilities

• Install new hardware, systems, and IP network software.
• Install, configure, maintain network services, equipment and devices.
• Support administration of servers and server clusters.
• Manage all system back-up and restore protocol.
• Plan and support IP networks and computing infrastructure.
• Perform troubleshooting analysis of routers, switches, firewalls and firewalls.
• Document network problems and resolution for future reference.
• Monitor system performance and implement performance tuning.
• Manage user accounts, permissions, email, anti-virus, anti-spam.
• Oversee software and network security.
• Ensure the stability of network infrastructure throughout the region and timely delivery of projects.
• Manage and implement operation related projects to maintain and enhance customer service satisfaction, network stability and scalability with business growth.
• Work with customers to provide remote troubleshooting and resolution of network issues.
• Work with customers at varying levels of experience or technical capability under varying time constraints.
• Responsible to create network diagrams for new services and projects and update diagrams for upgrades to existing installations.
• Technical fault analysis and troubleshooting.
• Maintenance of data centre environment – cabling, labelling, standards and so on.
• Provide technical support to a wide range of users, both internal and external.
• Monitor network security and alerts
• Carrying out other duties as may be assigned.

Qualification and requirements

• Bachelor’s Degree or higher in Computer Science, Engineering or any other related field or equivalent.
• Excellent oral and written communication skills.
• Thorough knowledge of IP networking essentials.
• Ability to develop documentation including user guides.
• Ability to work in a collaborative and fast paced environment.
• Self-motivated and able to deliver on projects after being given high-level objectives.
• Ability to document and provide reports on day-to-day activities. including support and installations.
• IP, MPLS, SDH, JUNOs, Cisco IOS.
• Good understanding of the issues involved with administering and maintaining corporate/client infrastructure.
• Experienced in assisting and supporting client applications.
• Able to assist with basic troubleshooting, backup, and archiving.
• Familiar with providing first and second line support to customers.
• Inventory management of software licenses, software, hardware, and other IT supplies.