Senior Manager, Sales and Business Development for Call Center Solutions at Simba Group

Job Description

• The Senior Manager of Sales and Business Development for Call Center Solutions will be responsible for driving the sales strategy and fostering relationships with key decision-makers to promote our call center solutions.
• This role requires a deep understanding of call center technologies, a consultative sales approach, and the ability to manage the entire sales cycle from lead generation to closing deals.

Responsibilities

• Develop and implement a comprehensive sales strategy to promote voice and video call center solutions to business enterprises using a consultative selling approach to pitch the most appropriate solution.
• Ability to build and maintain relationships with key decision-makers in organizations is a critical pre-requisite for this role.
• In-dept knowledge of call center solutions and related technologies, including communication platforms, cloud-based contact centers, and omnichannel capabilities.
• Should possess updated information on industry trends, emerging technologies, and competitive offerings to effectively position call center solutions and products.
• Should be capable of managing the entire sales cycle from lead generation, prospecting, and qualification, to negotiations and closing deals.
• Prepare and deliver compelling presentations and demos of call center solutions to prospective clients.
• Work closely with the technical and support teams to ensure successful deployment and integration of call center solutions within agreed timelines.
• Exposure to developing promotional materials, organizing marketing campaigns and events for promoting the sale of call center solutions.
• Provide regular sales forecasts, pipeline reports, and performance updates.

Qualifications

• Candidates should possess a Bachelor’s Degree in Science / Engineering with at least 10+ years of relevant sales experience in a professionally managed organization, preferably from ICT/ telecommunications sector. Post graduate qualification in Marketing/ sales will be an added advantage.

Salary

• The compensation package will commensurate with qualifications and experience and will not be a constraint for the right candidate.
• The compensation package will contain an attractive variable pay component.