Senior Fraud Specialist at Quidax

Role Requirements

• Experience as a Fraud Management professional.
• In-depth knowledge of the industry’s standards and regulations.
• Excellent knowledge of reporting procedures and record keeping.
• A business acumen partnered with a dedication to legality.
• Methodical and diligent with outstanding planning abilities.
• Here’s an example of what your day-to-day at Quidax might look like:
• Fraud Monitoring, Analysis, Investigation and Resolution. Proactively monitor and review account and transaction data for suspicious activity and possible fraud.
• Utilize various data analysis and accounting tools in collecting, sorting, and analyzing transaction data to obtain results that reveal inconsistencies as well as possible suspects.
• Identify business areas requiring increased security to protect the company and customers from future incidents of fraud, and provide recommendations on possible mitigants.
• Respond to fraud queries across multiple channels. Liaise with internal teams, customers, banks, law enforcement, and any 3rd party involved.
• Design and implement processes effective for the prevention or minimization of fraud risks.
• Maintain a record of investigative operations and findings, root causes, impact, and possible risk mitigations.
• Create Fraud rules, test and provide feedback on process and system improvements based on changing fraud trends and patterns.
• Work closely with internal functions including Operations, Customer Support, and Compliance. Liaise with legal and compliance to develop and execute plans for the resolution of fraud cases.
• Prepare reports for senior management and external regulatory bodies as appropriate.
• Other roles as assigned.

What you need to have

• Minimum of 4 years experience as a Fraud Specialist preferably in financial services.
• Possess a solid understanding of fraud trends and have experience using technology to detect, prevent, investigate, and optimize fraud processes.
• Certification in a fraud-related discipline, such as Certified Fraud Examiner (CFE).
• Proficiency in SQL/ Advanced Excel or any other data manipulation tool.
• Strong analytical, communication, and organizational skills.
• Ability to operate with minimal supervision and high degree of autonomy.
• Strong attention to detail, ability to spot patterns and investigate.
• Have successfully implemented a fraud solution from start to finish.
• Have managed a fraud tool and/or written rules that help reduce fraudulent occurrences.