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  • Posted: Feb 26, 2021
    Deadline: Not specified
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    9Mobile is a Nigerian telecommunications services provider, currently operating in Nigeria. 9Mobile is formerly known as Etisalat Nigeria.
    Read more about this company

     

    Senior Engineer, CS / VAS

    Job: IRC4057

    Job Summary        

    • Operate, maintain and administer VAS platforms / systems to ensure constant (24 hours) availability and stability.

    Principal Functions        

    • Put in place concrete measures to ensure 99.99% network availability of CS VAS nodes
    • Work closely with vendors in the testing, implementation, and maintenance of services as required by the business (Commercial and Marketing requirements)
    • Perform comprehensive analysis of faults/failures on CS VAS nodes to determine the root cause and conduct corrective action for permanent resolution in a timely manner
    • Ensure all CS VAS equipment and services are properly operated and well maintained
    • Collaborate in configuration management to ensure proper implementation
    • Analyze daily generated alarms and error logs, report, symptoms and implement proactive measure
    • Serve as interface between service vendors and Etisalat (EMTS) Nigeria on CS VAS related activities
    • Work closely with other stake holders(products & services, customer care and Network Planning) to deliver quality value added services.
    • Develop and apply a high level of skills, knowledge and standards and stay current with business and industry trends.
    • Analyze repeated problems, trends and service degradation, and ensure that the root cause of the problem is identified and solved permanently
    • Apply a proactive approach towards performance management, and suggest corrective measures to arrest any shortfalls
    • Perform other duties as assigned by the Manager, CS VAS

            
    Educational Requirements        

    • First degree in Electrical Electronic Engineering  / Telecommunication Engineering / Computer Engineering or a related field
    • Four (4) to Six (6) year work experience

    Experience,Skills & Competencies
    Knowledge:

    • Network Availability and Capacity Management
    • Control Network Technologies
    • IP Technologies

    Skills:

    • Teaming
    • Delegation / Supervisory
    • Problem Solving

    Behavior:

    • Passion for Excellence
    • Integrity
    • Empowering people
    • Growing people
    • Teamwork
    • Customer Focus

    Method of Application

    Interested and qualified? Go to 9Mobile on careers.9mobile.com.ng to apply

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