Senior Coordinator, Program Delivery at eHealth Systems Africa

Purpose of the position 

The Senior Coordinator, Program Delivery is responsible for managing all Projects/Programs, and also responsible for the success of the projects/programs and the development of new projects/programs. S/he will be responsible for coordinating project schedules, resources, equipment and information; Liaising with clients to identify and define project requirements, scope and objectives; Ensuring that clients’ needs are met as the project evolves.

What you’ll do  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Collaborate with the Project/Program manager to work closely with UN agencies, humanitarian partners, Government agencies, and the local host, to ensure eHA visibility in the humanitarian sector.
• Collaborates with Program/Project Managers on the implementation of Results Management framework and alignment of projects using Project Management Tools.
• Monitors program activities to ensure quality and accuracy of work outcomes vis-à-vis contractual and grant commitments.
• Serves as a resource to project managers for all inquiries, and issues resolutions for project management, contract budget and remediation, and regulatory document preparation.
• Supervises and responsible for contracts and financial management for programs. Ensures budgets are tracked against contract milestones.
• Attends and participates in staff meetings, training classes, and supervision. Presents complex ideas and anticipates potential objections. Clearly communicates any ramifications of decisions and issues to project stakeholders, and presents alternatives.
• Supervises and writes reports on the program for management and donor agencies.
• Participates in corporate strategic planning activities and Apply project management theory to the organization business challenges.
• Assigns supervises and evaluates all software solutions to optimize performance, integration, and interoperability.
• Maintains high standards necessary for the efficient and professional implementation of the organization’s informatics solutions and platforms.
• Adheres to Policies and procedures.
• Adheres to eHealth Africa code of conduct as well as ethical standards.

Who you are

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

• Bachelor degree in a related field and professional certification is required Masters degree is an added advantage
• Experience working in humanitarian setting/insecure location s
• Minimum of 5 years on the job experience in, NGO experience is an added advantage.
• Must have the ability to manage conflicts and resolve problems effectively.
• Basic knowledge in the development of reference and resourceful materials, and have the ability to improve and implement policies.
• Quick result delivery, courage to challenges, curious on learning and development
• Strong leadership skills that include the ability to build effective project teams, ability to motivate others, delegation, and timely/quality decision making.
• Exemplary skills with leading and managing multidisciplinary teams, as well as mentoring other team members in a clinical research setting.
• Proven work experience as a Project Coordinator or similar role
• Experience in project management, from conception to delivery
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
• Familiarity with risk management and quality assurance control
• Hands-on experience with project management tools
• Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a leader and member of a team and possess good problem-solving skills.
• Must possess the ability to organize, instruct and supervise staff while promoting group effort and achievement.
• Strong leadership skills, including experience preparing scopes, schedules, and budgets
• Must have the ability to manage conflicts and resolve problems effectively.
• Must possess strong organization and prioritization skills.
• Training and presentation experience is preferred.
• Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio.
• Must have flexibility in working hours, including on-call availability and the willingness 
• Proficiency working within specialized software utilized in the program

Language Ability

• English is the spoken and written language. Fluency in local Hausa is mandatory.
• Ability to read, analyze and interpret general business periodicals, professional journals, or government regulations. 
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, employees and the general public.