Latest Jobs at eHealth Africa

Purpose of the position 

The Project Manager will be responsible for the management of the project platform and its evolution to meet future needs. Reporting to the Program Manager, s/he will have both a technical and administrative leadership role in all aspects of managing a product development group. Other joint responsibilities include directing and tracking product development projects, owning decisions regarding program direction and needs, managing personnel-related activities, providing technical guidance to the team, and assuring compliance to internal specifications, customer specifications and industry standards.

What you’ll do  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

Project Delivery 

• Work closely with UN agencies, humanitarian partners, Government agencies, and the local host, to ensure eHA visibility in the humanitarian sector.
• Ensure that assigned projects are managed effectively through appropriate, timely, and detailed communication with appropriate internal teams and relevant stakeholders regarding major issues and successes related to the project.
• Liaise with clients to identify and define requirements, scope, and objectives of the assigned project and ensure that clients' needs are met as projects evolve.
• Act as the point of contact and communicate project status to all relevant stakeholders.
• Prepare and manage project financial budget, forecast and ensure constant monitoring of the project spending as against the approved budget.
• Work with the Program Manager and the team to eliminate blockers and ensure the timely delivery of projects as per the agreed term of reference.
• Support the new business development team with opportunity identification and proposal writing.
• Coordinate project management activities, resources, equipment, and information
• work closely with the procurement team to ensure project procurement needs are adequately documented and all project procurements are requested and delivered on time and ensure value for money.
• Monitor the assigned team member to ensure adherence to the eHA code of conduct and work ethics.
• Create and maintain comprehensive project documentation, plans, and reports
• Attend and participate in staff meetings, training classes, and field supervision. 
•  participates in staff meetings, training classes, and supervision. Presents complex ideas and anticipates potential objections. 
• Clearly communicates any ramifications of decisions and issues to project stakeholders, and presents alternatives. 
•  Supervises and writes reports on the assigned project for management and donor agencies.

General Administration:

• Define quarterly objectives with team members.
• Conduct performance/salary reviews for direct reports.
• Direct technical and career growth of project team members.
• Ensure compliance of company policies, procedures and methodologies.
• Forecast operating costs of development group for budget preparation.
• Secure the proper resources for the Engineering team to execute on the feature roadmap including capital expenditures and contractor personnel.
• Attends and participates in staff meetings, training classes and supervision. Presents complex ideas and anticipates potential objections. Clearly communicates any ramifications of decisions and issues to project stakeholders, and presents alternatives.
• Supervises and writes reports on the program for management and donor agencies.
• Ensures compliance with laws and regulations.
• Participates in corporate strategic planning activities and Apply project management theory to the organization business challenges.
• Is consistently at work and on time & adheres to Policies and Procedures. Presents a professional demeanor at all times.  Approaches others in a tactful manner.  Reacts well under pressure.  Treats others with respect and consideration regardless of their status or position.  
• Assigns, supervises and evaluates all software solutions to optimize performance, integration, and interoperability.
• Maintains high standards necessary for the efficient and professional implementation of the organization’s informatics solutions and platforms.
• Provides direct management of division department managers.
• Ensures compliance with legal provisions, organizational policies and best practices concerning data management, retention, licensing, and security.
• Oversees the implementation and maintenance of a network security function to ensure the integrity and privacy of the company’s data and computing environment and protect its investment in technology.
• Adheres to Policies and Procedures.
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field

Who you are 

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

• B.Sc and/or masters degree in a related field. A professional certification is necessary
• Minimum of 8years relevant experience, at least 3years in a managerial role NGO experience is an added advantage.
• Experience in the humanitarian situation in Northern Nigeria and the standards and best practices for humanitarian response.
• Familiarity with humanitarian donors funding mechanisms, mode of operation requirements, and engagement.
• Ability to manage multiple, competing priorities in a high-paced work environment.
• Adherence to defined policies and procedures, monitor and evaluate direct report
• Strong leadership skills that include the ability to build effective project teams, ability to motivate others, delegation, and timely/quality decision making.
• Ability coordinate and ensure workforce work in line with organizational value and culture to meet goals and perform well in the future
• Exemplary skills with leading and managing multidisciplinary teams, as well as mentoring other team members in a clinical research setting
• Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a leader and member of a team and possess good problem solving skills.
• Must possess the ability to organize, instruct and supervise staff while promoting group effort and achievement.
• Strong leadership skills, including experience preparing scopes, schedules, and budgets for proposals and projects.
• Must be able to work as a leader and member of a team and possess initiative and good problem solving skills.
• Must have the ability to manage conflicts and resolve problems effectively.
• Must possess strong organization and prioritization skills.
• Strong leadership skills that include the ability to build effective teams, ability to motivate others, delegate, and make timely/quality decisions
• Training and presentation experience is preferred.
• Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio.
• Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a member of a team and possess good problem solving skills.
• Must have flexibility in working hours, including on-call availability and the willingness to work holidays. Excellent customer service skills.
• Advanced computer skills, including google drive, Microsoft Windows and Microsoft Office Suite.
• Proficiency working within specialized software utilized in program.

Supervisory Responsibilities:  

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supervises assigned Project Management staff. 

Language Ability 

• English is the spoken and written language. Fluency in French and Hausa will be an added advantage.
• Ability to read, analyze and interpret general business periodicals, professional journals, or    government regulations. 
• Ability to write reports, business correspondence, and procedure manuals. English is the spoken and written language
• Ability to effectively present information and respond to questions from executive and senior managers, employees, the general public and clients/partners.

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Purpose of the position

The Communications Manager will work closely with the Communications team to develop and implement short and long-term communications strategies for the organization as well as manage and lead the Communications team. 

What you’ll do 

• Develop a work plan to execute and implement eHealth Africa’s integrated communications plan to facilitate the organization’s brand visibility, storytelling, and thought leadership objectives. (e.g. webinar series, conference attendance)

• Develop and implement proactive and reactive public relations programs to obtain positive media coverage of eHA’s expertise, solutions, brand, and mission. 

• Develop, implement, and evaluate a quarterly marketing and communications plan that includes social media, print, and digital content, and email marketing. 

• Work with program staff to collect testimonials and quotes about eHA’s impact, and identify and create impact stories.

• Oversee the development, design, distribution, and maintenance of high-quality print and electronic collateral including, but not limited to annual reports, brochures, presentations, newsletters, and reports.

• Collaborate with the business development team to format and support the development of funding proposals.

•  Identify trends and monitor current events to anticipate opportunities for eHA to engage in and/or lead conversations in public health.

• Work with the Executive Director and other key staff to position eHA as a thought leader.

• Guide the strategy for media relations and spokesperson training; leadership message development; issues management; and internal communication.

• Understand the online and social media spaces that speak to eHA’s target audience and use data and metrics to build eHA’s online presence.

• Ensure eHA has consistent branding across all platforms and media tools (website, presentations, social media, conferences, etc

• Provide formal or informal leadership to others and serves as a resource on complex solutions

Who you are

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully.

• Minimum of Bachelor’s degree in Communications, Marketing, Public Relations, or related discipline. 
• 7-10 years of progressive and related experience
• At least 2 years experience leading a high-performance team
• 5 years of experience working with donor-funded programs (USAID, FCDO, etc.) 
• CIM, CIPR, CPM, or similar certification is preferred
• Proven leader and demonstrated team player with excellent interpersonal, negotiation, listening, and management skills; ability to successfully interact with people at all levels of the organization and counsel, influence, and inspire
• Proven project management ability including managing the conceptualization and execution of multiple large, complex projects
• Strong, well-rounded communications skills including writing/editing, project management, media relations, and thought leadership
• Ability to exercise judgment in solving technical, operational, and organizational challenges in the context of organizations objectives and priorities
• Experience as a supervisor with proven ability to coach staff for optimal results in a positive working environment with experience managing remote teams
• French Language is a plus
• Visual design skills also a plus
• Deep commitment to eHA’s core values

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Purpose of the position 

The Senior Coordinator, Software Engineering is responsible for developing and supporting projects, functions and completing specific client work, projects, and miscellaneous tasks. This highly responsible position involves using established work procedures to analyze, design, develop, implement, maintain, re-engineer and troubleshoot applications.

Keywords: JavaScript, Git, ReactJS, AngularJS, AJAX, Node.js, Python, Django

What you’ll do  

• Directs technical aspects of operations related to client accounts or high severity issues
• Participates in the evolution of company-level software best practices, standards, and policies
• Defines objectives by analyzing user requirements; envisioning system features and functionality
• Works closely with developers and end-users to ensure technical compatibility and user satisfaction
• Collaborates with product owners, technical architects, and other software developers to plan, design, develop, test, and maintain web- and mobile-based applications
• Provides thought-leadership as to emerging technologies and integrates them into business operations
• Assists in the estimation and assessment of the feasibility of solutions for upcoming projects

Who you are

• Bachelor’s degree from college or university in Computer Science, Computer Engineering, Information Systems Technology or related field. A postgraduate degree is desirable.
• Minimum of 5 years of experience in Software Development or an equivalent of education and experience.
• Well familiar with the whole software development life cycle (e.g. requirements, analysis, design, implementation, testing, and documentation) and execution models (e.g. Waterfall, Agile, etc.).
• Strong understanding of JavaScript, its module loaders, and frameworks such as AngularJS and ReactJS.
• Strong understanding of Python and desirably Django.
• Thorough understanding of RESTful API design, usage, and best practices.
• Good understanding of asynchronous request handling, partial page updates, and AJAX.
• Good understanding of databases and SQL. Exposure to NoSQL Databases is ideal.
• Familiarity with front-end build tools, such as Grunt and Gulp.js.
• Understanding of accessibility and security compliance.
• Knowledge of user authentication and authorization between multiple systems and environments.
• Understanding of fundamental design principles behind a scalable application.
• Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform.
• Strong unit test and debugging skills as well as a proficient understanding of code versioning tools (Git).
• Experience in creation and review of software and architecture designs.
• Fluent in English.

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Purpose of the position 

The Senior Coordinator, Program Delivery is responsible for managing all Projects/Programs, and also responsible for the success of the projects/programs and the development of new projects/programs. S/he will be responsible for coordinating project schedules, resources, equipment and information; Liaising with clients to identify and define project requirements, scope and objectives; Ensuring that clients’ needs are met as the project evolves.

What you’ll do  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Collaborate with the Project/Program manager to work closely with UN agencies, humanitarian partners, Government agencies, and the local host, to ensure eHA visibility in the humanitarian sector.
• Collaborates with Program/Project Managers on the implementation of Results Management framework and alignment of projects using Project Management Tools.
• Monitors program activities to ensure quality and accuracy of work outcomes vis-à-vis contractual and grant commitments.
• Serves as a resource to project managers for all inquiries, and issues resolutions for project management, contract budget and remediation, and regulatory document preparation.
• Supervises and responsible for contracts and financial management for programs. Ensures budgets are tracked against contract milestones.
• Attends and participates in staff meetings, training classes, and supervision. Presents complex ideas and anticipates potential objections. Clearly communicates any ramifications of decisions and issues to project stakeholders, and presents alternatives.
• Supervises and writes reports on the program for management and donor agencies.
• Participates in corporate strategic planning activities and Apply project management theory to the organization business challenges.
• Assigns supervises and evaluates all software solutions to optimize performance, integration, and interoperability.
• Maintains high standards necessary for the efficient and professional implementation of the organization’s informatics solutions and platforms.
• Adheres to Policies and procedures.
• Adheres to eHealth Africa code of conduct as well as ethical standards.

Who you are

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

• Bachelor degree in a related field and professional certification is required Masters degree is an added advantage
• Experience working in humanitarian setting/insecure location s
• Minimum of 5 years on the job experience in, NGO experience is an added advantage.
• Must have the ability to manage conflicts and resolve problems effectively.
• Basic knowledge in the development of reference and resourceful materials, and have the ability to improve and implement policies.
• Quick result delivery, courage to challenges, curious on learning and development
• Strong leadership skills that include the ability to build effective project teams, ability to motivate others, delegation, and timely/quality decision making.
• Exemplary skills with leading and managing multidisciplinary teams, as well as mentoring other team members in a clinical research setting.
• Proven work experience as a Project Coordinator or similar role
• Experience in project management, from conception to delivery
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
• Familiarity with risk management and quality assurance control
• Hands-on experience with project management tools
• Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a leader and member of a team and possess good problem-solving skills.
• Must possess the ability to organize, instruct and supervise staff while promoting group effort and achievement.
• Strong leadership skills, including experience preparing scopes, schedules, and budgets
• Must have the ability to manage conflicts and resolve problems effectively.
• Must possess strong organization and prioritization skills.
• Training and presentation experience is preferred.
• Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio.
• Must have flexibility in working hours, including on-call availability and the willingness 
• Proficiency working within specialized software utilized in the program

Language Ability

• English is the spoken and written language. Fluency in local Hausa is mandatory.
• Ability to read, analyze and interpret general business periodicals, professional journals, or government regulations. 
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, employees and the general public. 

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Summary of Job:

The Facility Associate performs, plans, directs, coordinates and controls all facility maintenance to ensure proper safety, sanitation and mechanical functions for the facility including; grounds and equipment. The Facility Associate is responsible for the overall facility coordination, managing all building and equipment maintenance. 

Essential Duties and Responsibilities: To perform this role successfully, the Facility Associate will perform the following responsibilities in relation to all offices, which will include but are not limited to:

Core Tasks

• Ensures day to day facility operations run smoothly

• Maintains physical space, ensuring a safe, clean, and functional environment.

• Conducts routine inspection on all plumbing facilities, electrical equipment and water supply.

• Acts as liaison between employees and any outside contractors needed to resolve specialized problems.

• Drafts and implements preventive maintenance schedules for buildings and equipment.

• Ensures safety standards are followed throughout the facility.

• Participates on the emergency preparedness planning team, if needed.

• Responsible for managing a variety of vendors and services.

• Maintains the inventory of supplies; reorders as needed.

• Sending monthly invoices for all services offered and ensuring all payments are made. 

• Manages all stewards available on site

• Performs other related duties as assigned.

• Sending monthly reports on facility management and performance

Key Skills and Attributes: 

• Computer literacy

• Excellent communication

• Working under pressure

• Humane, empathetic and supportive bedside manner

• Leadership and teamwork

• Problem solving and initiative

• Time management and organization

• Attention to detail

Work Experience: S/he will be required to have had related and progressive experience in a healthcare organization. 

Qualifications & Training

• Secondary school education

• Excellent time management skills and ability to multitask and prioritize work

• Attention to detail and problem-solving skills

• At least 2 years of working experience in the field

• Trade Certification is an added advantage

Salary: 

Competitive salary scale based on surveys from top private hospitals in Nigeria. The salary is negotiable but performance-based. 

Other Benefits

The following benefits are available with this offer of employment:

Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.  

Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon the successful completion of your probationary period.

Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.

Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.

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Purpose of the position 

The Senior Coordinator, MERL will provide technical leadership to develop project framework, M&E systems and indicators to capture performance results and provide effective, accurate and timely monitoring, evaluation and reporting of all project activities. He/she will supervise and manage the M&E component of all eHealth Africa’s and oversee the collection, management, analysis and use of project data, ensuring that lessons learned are integrated into project implementation to continuously improve quality of interventions and outcomes. The Senior Coordinator, MERL is responsible for documenting and disseminating project successes, challenges and lessons learned to eHealth Africa’s Senior Management Team (SMT). The Senior Coordinator, MERL  will also be responsible for designing and conducting assessments, operations research and evaluations to address project needs. The Senior Coordinator, MERL will support eHealth Africa’s Project Support Unit (PSU) predominantly by applying MERL knowledge, skills and experience to support the design and implementation of MERL systems for eHealth Africa programs/projects. 

What you’ll do  

To perform this job successfully, the Senior Coordinator, MERL, will support eHealth Africa’s PSU team by performing the below tasks and activities satisfactorily and with minimal supervision.:

• Contributing to the design of new strategies, portfolio development, cross-cutting data initiatives with focus on coherent, integrated theories of change, measurable impact models, scaling, collaborations and implementation plans to ensure long-term sustainability and impact.
• Supporting the collection and management of data for research, identifying relevance and applicability to team-specific MERL activities.  
• Monitor and evaluate progress towards meeting annual work plan objectives and expected outputs, including selecting progress indicators and monitoring progress in meeting them
• Support project leadership to champion holistic approaches to collaboration, learning and adapting (CLA), including design and implementation of an action-oriented project research and learning agenda, routine analysis of available health sector data sources, and application of best practices in knowledge management
• Adapt and implement tools and techniques to improve the quality and use of data for decision-making.
• Supporting the development and implementation of effective monitoring and reporting systems, tools and templates that systematically track activities and outputs, including training materials and integrating technologies as needed
• Support the designated Internal Review Board (IRB) focal point in-country, including maintaining current certification from 1) human subjects ethics course and  2) Good Clinical Practices (GCP) course
• Promoting effective knowledge management activities, including translation of research knowledge to practice environments, and other activities to promote utility of research generated knowledge.
• Support the development of new projects and proposals, in conjunction with the New Business Development team, to ensure standard practices
• Conducting literature reviews and supports manuscript development
• Facilitate study validation exercise
• Routine update and maintenance of the project’s database
• Support the integration of project data into DHIS2
• Carrying out other duties and responsibilities as assigned by the supervisor.

Who you are

The list below represents the required or strongly preferred education, training, professional experience and skills we are looking for in the person who will fill this role:

• Master’s degree in public health, epidemiology, demography, statistics, social sciences or related field or equivalent experience
• Minimum 6-8 years of work experience in monitoring and evaluating large, multi-year international health sector development projects (approximately $5 -10M per year)
• Minimum of 4 years of work experience and/or coursework in designing, implementing, or managing MERL systems or processes
• Proven expertise in quantitative and qualitative data collection and analysis methodologies, implementation research approaches, health management information systems, data visualization and reporting  
• Demonstrated strong management, coordination, teamwork and planning skills with proven ability to function effectively with multiple host-country counterparts in both the public, NGO and private sectors 
• Excellent diplomacy skills and a proven ability to establish and maintain interpersonal and professional relationships with donors, host-country counterparts and representatives from other key stakeholders such as NGOs, CSOs, and the private sector
• Must have extensive knowledge in collaboration, learning, and adapting concepts for health projects.
• Must have exceptional communications and presentation skills, fluency in the English, strong teamwork and effective cross-cultural interpersonal skills.
• Excellent networking and relationship-building skills and the ability to interact with stakeholders and partner, both public and private 
• Proactive, self-starter and able to work with minimal supervision
• Knowledge on writing technical reports and manuscripts
• Demonstrated use of Advanced Excel, Tableau, STATA, Nvivo and PowerBI is required
• Has the capacity to conduct literature and desk reviews with minimal support
• Possess a high level of attention to detail 
• Must be self-motivated 
• Available to travel to deep field for project quality purposes within Nigeria and internationally 

We hire people, not CVs. For eHA to be a match for you, you should:

• Be comfortable with fast-paced, dynamic work environments that require multitasking, attention to detail, clear communication, teamwork, and dedication to impact and quality. 
• Be a self-starter with no need for micromanagement, prepared to ask questions, anticipate challenges, and proactively propose solutions.  
• Be excited about working with a diverse, international team, both in person and remotely.