Senior Client Sales Manager at TigerLogic

Requirements

• 6 - 8 years sales experience in ICT services industry
• Establish strong, trust-based relationships with the clients and serve as the clients Advocacy
• Responsible for sales, invoicing and cash collections in large /key accounts Drive account planning process – with clear understanding of budget owners, influence centres and the approval process from the users to procurement departments
• Drive clients’ loyalty and retention through excellence in clients’ service and support
• Enhance business capabilities and service offerings
• Identify and understand clients’ needs, proactively provide the right solutions that meet the clients’ pain points
• Work closely with the solutions sales team.
• Commercial management- pricing, contract negotiations (under approvals) including profitability protection.
• ⁠Collaborate effectively with other functions i.e. Presales, Project Managers both at the prospecting and fulfilment engagement stages.
• Maintain level of sales certifications (as demanded by manager) and engagement with key vendors (OEMs)
• Deep understanding of the competition landscape.
• Flexibility to navigate ambiguity and effectively manage changing priorities Strong commercial and business acumen
• Customer centricity orientation