Senior Analyst, Enterprise Application at First Bank

Job Identification: 50

Job Description

• Conduct proactive monitoring, operation and maintenance of applications in order to support operations and ensure compliance to relevant standards
• Provide technical direction in requirement definition, planning, coordination and implementation of applications
• Ensure 99.999% availability of enterprise Applications System and all other related applications to support the bank’s business operations
• Ensure prompt and effective delivery of applications to users
• Perform application configurations and problem and incident management to ensure CoE service continuity and supply
• Review system configurations and ensure that the needed configuration elements are made available on site for installation
• Provide support to all applications in production environment
• Conduct event, fault and performance management
• Perform routine application analysis, and evaluation on resource requirements necessary to maintain and/or expand service levels.

Requirements / Education

• Minimum of a first degree or its equivalent in a IT related discipline
• Masters or a recognized professional certification will be an added advantage

Experience:

• 5+ years of experience in systems support/ administration

Knowledge:

• Proficient knowledge of software development frameworks, concepts and best practices
• Proficient knowledge of structured systems analysis and design, and software development life cycle
• Proficient knowledge of application design, implementation and operations
• In-depth understanding of service management tools for event management, provisioning and monitoring
• Sound knowledge of enterprise applications systems such as Finacle 10, Oracle ERP, etc.

Skill/Competencies
Core SFIA 5 Skill Requirements:

• Systems Installation/ Decommissioning (HSIN 4)
• Availability Management (AVMT 4)
• Service Level Management (SLMO 4)
• Applications Support (ASUP 4)
• IT Operations (ITOP 2)
• Problem Management (PBMG 3)
• Service Desk and Incident Management (USUP 3)

Other SFIA 5 Skill Requirements;

• Learning Delivery (ETDL 3)