Senior Administrative Specialist at PalmPay

Role and Responsibilities:

As a Senior Administrative Specialist, you will be responsible for efficiently handling and coordinating various administrative tasks related to requests originating from locations outside of Lagos. Your role will involve:

• Request Coordination: Manage a wide range of out-of-state requests, ensuring timely and accurate coordination between the Lagos office and other locations.
• Communication: Serve as the primary point of contact for inquiries, requests, and updates from remote locations, fostering effective communication and collaboration.
• Document Management: Maintain organized and up-to-date records of all out-of-state requests, documents, and related communications.
• Logistics Support: Arrange and coordinate logistics for visits, meetings, and events involving team members from different locations.
• Travel Arrangements: Facilitate travel arrangements, accommodations, and itinerary planning for employees traveling to or from other states.
• Reporting: Generate regular reports summarizing the status of out-of-state requests, key milestones, and any potential issues.
• Cross-Functional Collaboration: Collaborate closely with various departments, including Operations, HR, and Finance, to ensure seamless handling of requests.
• Process Improvement: Continuously identify opportunities to streamline administrative processes and enhance efficiency.

Qualifications and Requirements:

• Bachelor's degree in Business Administration, Management, or a related field.
• Proven experience (minimum 5 years) in administrative roles, with at least 2 years of experience handling out-of-state requests or remote coordination.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using office software (Microsoft Office Suite, email, etc.).
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong problem-solving abilities and adaptability.
• Team-oriented mindset with the ability to collaborate across functions.
• Prior experience in a fintech or technology-driven environment is a plus.