Senior Account Manager at Glovo

Job Summary

• We are looking for a talented and ambitious Senior Strategic Account Manager to join our QCommerce team and drive our grocery partners' growth.
• Are you ready for a challenging experience in one of the fastest-growing startups? Do you want to help build a product that will disrupt the on-demand market?

The Journey

• Build and maintain relationships with Top Glovo's Partners in the country - establish excellent relationships through consistent and proactive communication, identifying their needs and building engagement (meetings and business reviews)
• Draw and execute plans, making your partners grow through deep technical understanding of Q-commerce delivery model, marketing activations and assortment performance (e.g., selling items, Average Order Value, Conversion Rate, etc.)
• Be responsible for our partners business performance, analyze their main KPIs and ensure growth
• Prepare reports and dashboards to present to partners / use as source of operational improvements
• Get feedback from our partners and translate it into product, marketing and operations improvement
• Onboard new partners on our platform by providing them all the necessary tools and information
• Meet monthly and quarterly objectives defined by the company

What you will bring to the ride

• 5+ years of experience in managing large corporate accounts, with multiple stakeholders and objectives
• Knowledge of the Retail & Grocery industry is a significant plus
• Passion for technology, tools, and technical solutions to problems is highly appreciated
• Proactive, organized, and obsessed with detail and accuracy
• Problem solving with high analytical and commercial skills
• Have excellent communication and negotiation skills
• Autonomous and self motivated who is able to work in a highly demanding environment
• Good knowledge of Google Docs, MS Office and Salesforce
• Full proficiency in English is a must.