Security - Valet and Concierge at Domeo Resources International (DRI)

The Security - Valet and Concierge role combines the firm\'s physical security function with a premium guest services role. This person is not a standard security guard. They are the first physical presence a client encounters when arriving at the firm\'s premises, and the last when departing. 

For a firm that serves Ultra High Net Worth individuals, senior corporate executives, and international clients, including aviation finance counterparties and their representatives, the valet and concierge function is a genuine differentiator. Clients should feel, from the moment they arrive at the car park or entrance, that they are in the care of a firm that takes their comfort and security seriously.

Role Responsibilities

Security Functions

• Monitor and control access to the firm\'s premises including managing the entrance, maintaining the visitor log, and ensuring only authorised persons enter the office
• Conduct security checks in accordance with the firm\'s security protocols without being intrusive or unwelcoming to genuine clients and guests 
• Monitor CCTV and access control systems where applicable 
• Respond promptly and calmly to any security incidents by maintaining order, protecting people and property, and notifying the Administration Manager and relevant authorities as appropriate 
• Conduct regular perimeter checks during operating hours

Valet and Concierge Functions

• Greet arriving clients and guests at their vehicles with a warm, professional welcome by name where possible for pre-arranged appointments 
• Assist clients with parking and managing the firm\'s parking area, directing vehicles, and ensuring a smooth arrival experience 
• Escort guests from their vehicle to the reception area and carrying any items if appropriate 
• Assist departing clients and guests by retrieving vehicles, carrying items, holding umbrellas in inclement weather, and ensuring a gracious departure 
• Maintain the external presentation of the building entrance and parking area particularly cleanliness, signage, and condition 
• Perform concierge tasks as directed by the Administration Manager such as deliveries, errands, and guest logistics

Experience/Qualification

• Minimum 2 years security, concierge, or guest services experience such as experience in a luxury hotel, premium corporate environment, or private members\' club is a highly significant advantage 
• Smart personal presentation with immaculate uniform, professional bearing, and a naturally welcoming presence 
• Strong interpersonal skills that is able to be warm, attentive, and gracious with Ultra High Net Worth individuals and senior executives 
• Physical fitness and alertness: the security function requires sustained attention and the ability to respond quickly when required 
• Discretion: security personnel are present during sensitive client meetings and movements. Nondisclosure is a condition of employment. 
• A valid Nigerian driver\'s licence is preferred for the ability to move vehicles in the parking area when necessary

Competencies/Skills

• Ensuring safety and being aware of surroundings
• Observing surroundings, handling vehicles carefully, and meeting guest needs accurately
• Clear, polite, and professional interaction with guests and colleagues
• Efficiently managing tasks and responding promptly
• Understanding routes, locations, and services (especially for concierge roles
• Security systems, vehicle handling, and service tools.

Behavioural Qualities/Other Competences

• High level of integrity and professionalism
• Calm, disciplined, and responsible approach to work
• Willingness to work shifts, including nights, weekends, and public holidays
• Physically and mentally fit for security duties