Security Officer at Precious Palm Royal Hotel

Job Summary

• Ensure the safety and security of the hotel premises, guests, staff, and assets by maintaining a visible and vigilant security presence.
• Prevent, detect, and respond to security threats or emergencies while upholding the highest safety standards.

Key Roles & Responsibilities

Access Control:

• Monitor and control entry and exit points for guests, staff, and visitors.
• Verify identification, issue visitor passes, and maintain security logs.

Surveillance and Monitoring:

• Conduct regular patrols of the property, including guest areas, back-of-house, and parking lots.
• Monitor security cameras (CCTV) and respond to unusual activities.

Incident Response:

• Respond promptly to emergencies, including fire alarms, medical situations, and security breaches.
• Report incidents accurately and prepare detailed incident reports.

Loss Prevention:

• Prevent theft, vandalism, and unauthorized access by maintaining a strong security presence.
• Conduct bag checks and investigate suspicious behavior when necessary.

Conflict Resolution:

• Handle disputes, altercations, or disturbances professionally and de-escalate situations.
• Collaborate with law enforcement agencies when required.

Health and Safety Compliance:

• Enforce health and safety regulations, including fire and emergency protocols.
• Conduct regular safety checks and ensure firefighting equipment is in good condition.

Guest Assistance:

• Assist guests with directions, inquiries, and safety-related concerns.
• Provide a secure environment while maintaining a professional and approachable demeanor.

Staff Support:

• Collaborate with other departments to ensure smooth operations.
• Escort staff handling cash or valuable assets when needed.

Documentation and Reporting:

• Maintain accurate records of daily security operations, including patrol logs and incident reports.
• Submit timely reports to management on security-related matters.

Other Duties:

• Perform additional duties as assigned by management to enhance overall safety and security.

Requirements

• Candidates should possess an OND qualification with 1 - 5 years experience.