Sales Support Professional at Siemens

About the Role

• Candidates with an engineering background in rotating equipment are sought in the oil and gas sectors.
• The role involves managing the maintenance and service processes for equipment like gas and steam turbines and compressors, focusing on inspections, repairs, and upgrades to enhance efficiency and energy conservation.
• The mission is to energize society by improving the reliability and lifespan of this equipment while reducing costs for customers.
• The position emphasizes collaboration and offers the opportunity to deliver exceptional value to clients.

How You’ll Make An Impact

• Collaborate with Client-facing, commercial, and technical teams, suppliers, customers, and Product Competence Centre (PCC) for spare parts and service project quotations.
• Preparation of calculation sheets
• Achievement of quotation lead time and other quality targets
• Receipt of purchase order from customer, cross check against quotation, liaison with commercial department for entry and approval in SAP and other systems
• Entry and maintenance of order and machine history data into Salesforce and other systems, in conjunction with product competence centres.
• Regular planning/co-ordination meetings with suppliers, PCCs and customer to update and manage expectations.
• Active management of customer relationship, provide regular updates to customers
• Co-ordination with field service department, order management department to align parts delivery with availability.
• Achievement of order planned vs. actual dates and costs and other quality targets.

What You Bring

• Bachelor’s Degree or HND in Engineering, Management, Science, or related fields; professional qualification in Supply Chain Management (e.g., CIPSMN) is desirable.
• Minimum of 5 years of relevant experience in sales within the Oil & Gas industry, preferably with rotating equipment providers; knowledge of turbines and compressors is a plus.
• Experience in customer-facing roles, supply chain management, and order management; with a strong focus on being a great teammate, attention to detail, and taking ownership of tasks.
• Ability to work closely with diverse collaborators, including international customers; skilled in sales procedures, contract understanding, and cross-border transactions.
• Skilled in setting SMART objectives, anticipating customer behavior, negotiating, and resolving issues; passionate about energy and rotating equipment.
• Positive, dedicated, and persistent with strong communication skills, including active listening and clear articulation.