Sales Representative at Harmony Sanitary

Job Summary

• The Sales Representative is responsible for promoting and selling the company’s products to customers, maintaining good customer relationships, and achieving sales targets.
• The role involves identifying new sales opportunities, ensuring customer satisfaction, and providing market feedback to support business growth.

Key Responsibilities
Sales and Revenue Generation:

• Promote and sell company products to customers.
• Achieve assigned sales targets and contribute to overall branch sales performance.
• Identify new customers and develop new sales opportunities.

Customer Relationship Management:

• Build and maintain strong relationships with existing and potential customers.
• Attend to customer inquiries, complaints, and requests professionally.
• Ensure customer satisfaction and encourage repeat business.

Market Intelligence:

• Gather and report information about competitors’ prices, products, and market trends.
• Provide feedback to management on customer preferences and market demands.

Product Knowledge:

• Maintain good knowledge of all company products and promotions.
• Educate customers on product features, benefits, and usage.

Order Processing:

• Assist customers in placing orders and ensure proper documentation.
• Follow up on orders to ensure timely delivery.

Reporting:

• Prepare and submit daily or weekly sales reports.
• Report market activities and customer feedback to the branch manager or sales supervisor.

Merchandising:

• Ensure products are properly displayed in the store or at customer outlets.
• Maintain cleanliness and organization of the sales area.

Requirements / Qualifications

• Minimum of OND / HND / B.Sc. in Marketing, Business Administration, or related field.
• Previous experience in sales or retail is an advantage.
• Strong communication and negotiation skills.
• Good interpersonal and customer service skills.
• Ability to work under pressure and meet sales targets.

Key Skills:

• Sales and negotiation
• Customer service
• Communication skills
• Persuasion and relationship building
• Time management