Sales Representative(Fashion/Boutique) at Alfred & Victoria Associates

JOB PURPOSE

Sales Representative will assist customers with purchasing merchandise.

KEY RESPONSIBILITIES

• Greets and interacts with customers.
• Consults with customers to understand their needs and preferences related to the merchandise.
• Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs.
• Answers customers’ questions about the merchandise.
• Assists customers with purchase decisions.
• Retrieves merchandise from the sales floor, stock room, or other inventory locations; places special orders.
• Collects payment using the store point of sale system.
• Processes returns and exchanges.
• Performs other duties as assigned.

SKILLS REQUIRED:

• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Extensive knowledge of the merchandise sold.
• Ability to anticipate customers’ needs.
• Ability to recommend merchandise to customers.
• Ability to operate or to quickly learn the store’s point-of-sale system.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent preferred.
• Minimum of 3 years work experience
• Previous retail experience preferred.
• On-the-job training provided.