Sales Representative at Excel and Grace Consulting

Role Summary

• The Sales Representative will manage daily sales activities, attend to customers, drive sales, and support the growth of the gadget store through both in-store and online channels.

Key Responsibilities

• Open and prepare the shop for daily operations.
• Attend to customers, understand their needs, and recommend suitable products.
• Drive sales and achieve agreed monthly sales targets.
• Handle in-store and online sales through WhatsApp and social media.
• Follow up on customer enquiries and convert leads into sales.
• Build strong customer relationships and encourage repeat purchases.
• Identify opportunities to attract new customers and increase sales.
• Support promotions, product launches, and other sales activities.
• Maintain accurate records of sales, enquiries, and customer follow-ups.
• Monitor stock levels and report low-stock items.
• Maintain proper product displays and a clean, organised shop.
• Stay knowledgeable about products, prices, features, and benefits.
• Provide regular sales and customer feedback to the Business Owner.

Requirements

• Minimum of OND / HND / Bachelor's Degree in Business, Marketing, Sales, or a related field.
• Previous experience in sales, retail, customer service, or gadget/electronics sales is an advantage.
• Good communication and interpersonal skills.
• Strong customer service and selling skills.
• Ability to use WhatsApp, social media, and basic digital tools for sales.
• Target-driven, proactive, and results-oriented.
• Good numerical and record-keeping skills.
• Ability to work independently and responsibly.
• Must be reliable, presentable, and customer-focused.