Sales Person / Marketer at Alpha's Touch Laundry Service

Job Description

• As a Laundry Sales Person, you will be responsible for driving sales and revenue by actively promoting our laundry and dry cleaning services to potential customers.
• This role requires a proactive, enthusiastic, and customer-focused individual who can effectively utilize both social media and cold calling techniques to generate leads and convert them into loyal customers.
• You will work closely with the service & retention team to ensure a seamless customer experience.

Responsibilities
Customer Acquisition:

• Identify and reach out to potential customers through a combination of social media, phone calls, and other lead generation methods.
• Cold call prospective clients to introduce our laundry services and set up meetings or appointments.
• Prepare and deliver persuasive sales presentations to potential businesses, highlighting the benefits and features of our laundry services and ensuring possible subscriptions.
• Address customer inquiries and concerns, providing detailed information and solutions.

Relationship Building:

• Build and maintain strong, long-lasting customer relationships.
• Keep an organized record of customer interactions, feedback, and preferences.

Lead Generation:

• Proactively identify potential sales opportunities through social media marketing and online platforms (i.e. google ads).
• Analyze market trends and customer preferences to tailor sales strategies.

Sales Reporting:

• Prepare and submit regular sales reports, including sales activities, leads generated, and conversion rates.
• Collaborate with the service team and management to evaluate and refine sales strategies.

Customer Support:

• Assist with customer inquiries, concerns, and order placement as needed.
• Ensure excellent customer service and follow up to enhance customer satisfaction.