Sales Order Support Officer at Ascentech Services Limited

Responsibilities

• Provide data and guides to help the sales team.
• Develop and monitor performance indicators.
• Manage sales tracking tools and report on important information.
• Keep record of sales trends.
• Liaise with account managers to develop specific sales strategies.
• Stay up-to-date with new product and feature launches and ensure sales team is on board.
• Review pending orders and specific customers requests to ensure excellent customer service and customer experience.
• Suggest sales process improvements.

Requirements and Skills

• Degree in Marketing or Associates Degree in relevant field a plus.
• 3 - 5 years work experience.
• Proven work experience as a Sales support specialist or Sales support associate.
• Hands on experience with ERP and CRM systems.
• Proficiency with MS Office Suite, particularly MS Excel.
• In-depth understanding of sales principles and customer service practices.
• Excellent communication skills.
• Analytical and multitasking skills.
• Teamwork and motivational skills.