Sales Officer - Fixed Line at Elevation Professionals

Job Summary

• Sales Officer - Fixed Line manage and develop sales of wireless/fixed line internet solutions to customers in a pre-defined cluster.
• In addition to their responsibilities for bringing new customers, Sales officers are custodians for retention and servicing the clients’ needs during their life cycle.
• They also have responsibility to ensure subscription revenue is achieved as per Annual Operations plan for designated coverage clusters.
• The role of Sales Officer-Fixed Line is an executive position and reports to Regional Head/Manager. Lead Generation, Lead Management, selling skills and extensive sales knowledge are required to succeed in this position. One also has to have sales experience, particularly in a person-to-person setting.

Duties and Responsibilities

• Cold Calling in designated coverage cluster
• Generate Leads and Manage Funnel of Hot/Warm/Cold calls for Sales
• Create Sales Pitch and related communication materials
• Work with Regional Head/Manager-Sales on sales and marketing Plan
• Conduct Sales Meetings with Clients
• Maintain an update of communication with clients
• Sales Officer-Fixed Line requires many soft skills with an understanding of technical aspects.
• Developing sales pitches and materials using self-conducted market analysis
• Make use of sales management techniques
• Liaise with Customer care team to monitor client communications and life cycle management.
• Develop, build, and manage a client base
• Handle the sales process at each stage from quote to purchasing to fulfillment and follow up
• Work with the Marketing Dept. to develop and execute Residential Sales initiatives
• Prospect new clients via sales calls, direct mail, email and networking events
• Follow up on leads generated through walking out, research and promotional events
• Participate in trade shows, conferences, and community events to help promote the residential sales programs
• Investigate and troubleshoot customer service-related issues

Requirements

• Bachelor's Degree in Business Administration, Business Management, Statistics or a related field.
• Must have 3-5 years of relevant sales experience
• Direct sales experience from Telecom/ISP plus Banking and/ or Insurance but with diversification.
• Required experience from IPNX, ISN, Telecom/ISP industry- Added advantage
• Candidate should have door to door, front line, cold sales and direct sales experience.
• Age between 25 and 30 Years.
• Ability to work independently and without supervision
• Tools- CRM Software, Spreadsheets, Adobe PDF Suite etc.
• Well-organized and detailed approach to work is an added advantage.
• Job changing should not be too frequent.

Competencies:

• Basic Selling Skills
• Lead Management
• Customer/Client Life cycle Management
• Time Management
• Communication Skills
• Planning & Organizing Skills
• Result Focus
• Accountability & Dependability
• Creative and Innovative Thinking
• High Energy and Manage Stress