Sales Manager at Kaplo Africa

Job Summary

• We are seeking a smart, passionate, and highly motivated Sales Manager to lead its sales operations in Auchi.
• This role requires a strategic thinker, a strong communicator, and a high-performing sales leader who thrives in a fast-paced environment.
• You will spearhead business growth, build and manage a dynamic sales team, deepen customer engagement, and drive revenue expansion across multiple channels.

Key Responsibilities

• Develop and execute robust sales strategies to drive customer acquisition, retention, and revenue growth.
• Lead, motivate, and mentor the sales team to achieve ambitious performance targets.
• Identify new market opportunities, partnerships, and expansion channels within the region.
• Build strong relationships with merchants, agents, customers, and key stakeholders.
• Ensure excellent customer experience and provide timely resolutions to customer issues.
• Conduct regular market research and competitive analysis to guide sales initiatives.
• Monitor sales performance, prepare weekly/monthly reports, and recommend improvements.
• Represent the company at events, meetings, and stakeholder engagements to strengthen brand presence.

Requirements

• Bachelor’s degree in Business, Marketing, Economics or related field.
• 3–7 years proven success in sales, preferably in FinTech, financial services, FMCG, or telecom.
• Strong leadership, team management, and people development skills.
• Excellent communication, negotiation, and relationship-building abilities.
• Data-driven mindset with the ability to analyse performance metrics and make informed decisions.
• Gender Preference: Female candidates are strongly encouraged to apply.
• Proactive, energetic, target-driven, and passionate about financial inclusion.
• Must reside in or be willing to relocate to Auchi, Edo State.