Sales Growth and Customer Relations Manager at HiiT Plc

​​​​​​​Role Summary

• Responsible for Sales Growth and Customer Relations Management functions at Territory level.

Key Accountabilities:

Sales Growth Functions:

• Responsible for developing and implementing strategies towards the actualization of Territory’s Marketing and sales Goals/Objectives.
• Manage lead generation, prospects engagement and conversion process (sales)in order to achieve at least 75% of the Territory’s Sales Target.

Customer Relations Management Functions:

• Manage CRM functions.
• Continuous improvement and implementation of best practices in the engagement of Prospects and Customers in order to sustain Brand reputation at Territory level.

Core Competencies & Skills

• Must be ICT and Social Media Savvy.
• Must possess Marketing/Sales Skills.
• At least intermediate skills in MS Word and Excel.
• Good written and verbal communication.
• Excellent work ethics and Integrity.
• Creativity and problem-solving Skills.

Experience and Qualifications

• Bachelor’s Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved Tertiary Institution.
• A minimum of 2-year proven experience in Marketing and Customer Relations Management in a corporate environment.
• Proven experience as a call center agent in an organization is a plus.
• Generic understanding of the Nigerian ICT Education Sector.