Sales Executive - Luxury at Terawork

Job Summary

• Directly responsible for generating income, revenue, sourcing potential customers, and maximizing sales of the company’s products or services.

Job Responsibilites

• Drives the sales of appliances by generating leads, establishing contact, and developing relationships with prospective clients;
• Identifies wholesale buyers such as real estate or property developers, and pitches sales to them for upcoming projects;
• Maintains correspondences with existing and prospective clients by responding and following up with emails and phone calls;
• Delivers accurate product demonstrations of appliances to clients and educates clients about the benefits and features of appliances as required;
• Creates sales quotations for prospective buyers;
• Demonstrates effective negotiation and persuasion skills in convincing clients to make a sale;
• Identifies clients who are likely to purchase products and persuades them to attend demonstration classes, e.g. cooking classes and laundry demonstration sections
• Ensures product brochures are made and sent to clients to inform them of available products;
• Negotiates products’ terms and conditions with clients;
•  Coordinates with the customer care unit to ensure seamless installation and commissioning of appliances;
• Follows up on client satisfaction after installation and purchase of appliances;
• Follows up with customer service team in resolving customer issues and ensures that feedback is provided to clients within 24 hours;
• Responsible for driving sales of care products and accessories to clients;
• Persuades clients to purchase service plan;
• Responds to client’s complaints during the one-year warranty period and escalates the challenges faced to the customer service team;
• Ensure all potential clients are brought to the showroom.

Requirements

• Degree In Marketing or any related courses
• Minimum of 2-3 years of sales of luxurious products