Aldelia’s global management strategy delivers specialised services to the Oil & Gas sector from dedicated teams in each key strategic region. From these centres we can support our clients locally by being able to take advantage of the local labour markets whilst also having the ability to resource candidates internationally for technical, engineeri...
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The sales executive will support the boutique manager to deliver outstanding customer service to customers, ensuring the achievement of the boutiques business goals (sales and profitability) as well as to promote and enhance the Polo brand, in line with corporate policies and procedures.
DUTIES AND RESONSIBILITIES
Achieve preset sales objectives.
Develop network and clientele.
Capture client information; consistently adding information to further promote boutique relationships and sales
Possess strong product knowledge of the various collections
Provide outstanding customer service.
Develop a working knowledge of products and after sales service techniques.
Maintain the aesthetic quality of the store.
Stay current with market competition, industry, watch trends and client shopping behaviors
Develop product knowledge skills and remain aware of current collections that are in-boutique and on-line; cascade and train information to the broader team
You will be a constant role model ensuring that every client – both internal and external – receives the exceptional client service they have come to expect.
Maintaining visual merchandising to company standards
To revive all major dormant accounts into active buying customers.
To resuscitate past corporate accounts, government business and sign-up new clients
To sell all product category of brands carried by the company in volume for entry level, mid-range and high-end watches
Completion of all training requirements from our brands through E learning and other sources
YEARS AND FIELD OF EXPERIENCE REQUIRED
Current knowledge of watch trends and competition in the marketplace
Ability to communicate effectively with clients and team (both oral and written)
Retail management experience ideally within a luxury environment
Jewelry or timepiece product knowledge
Advanced selling skills and negotiation skills
Proven track record of sales achievement
Preferably a background of at least 7 years specializing sales
Experience in top luxury companies, FMCG and top tier banks will be an added advantage
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