Sales Coordinator at Simba Group

Job Description

• A Senior category position.
• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
• Hiring and training sales staff and ensuring staff meets their quotas and goals.
• Managing budgets for expenses like bonuses, marketing, and travel.
• Making the company's products and services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies.

Requirements

• A Bachelor's Degree in Business Administration or a related field.
• 2 or more years experience in sales.
• Male or Female.
• Excellent English writing skills and presentable to internal & external customers.
• Experience as a sales coordinator or in administration may be advantageous.
• Good team player skills.
• Computer literacy is MUST (especially Microsoft excel & PowerPoint) .
• Good problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Current affairs knowledge and trends may be advantageous.